Account Manager

This is a Full Time Job

Rolling Stone: Account Manager

Rolling Stone is seeking an Account Manager to join our New York-based revenue team, reporting to the Vice President, Revenue Strategy & Operations. This new role will serve as a critical link between Sales, Marketing, Revenue Operations, Ad Operations, Program Execution, and our advertising partners.

The ideal candidate is a proactive, detail-oriented, and client-focused media professional who can manage multiple priorities in a fast-paced environment. The Account Manager will support the full lifecycle of advertising partnerships—from RFP response and media planning through campaign execution, reporting, and wrap-up—while serving as primary day-to-day contact for active New York territory clients.

Rolling Stone values in-person collaboration and team cohesion, employees work onsite 4 days a week and 1 day remotely with a focus on maintaining a vibrant and inclusive culture.

Key Responsibilities
• Serve as the primary day-to-day contact for a book of clients, providing proactive communication, campaign updates, reporting, and deliverable tracking.
• Partner with Sales to manage RFPs, develop strategic media plans, and create solutions aligned with client objectives, KPIs, budgets, and buying behaviors.
• Collaborate cross-functionally to translate sold concepts into actionable campaign plans with clearly documented deliverables, timelines, budgets, contractual commitments, and measurement requirements.
• Manage campaign kickoffs, internal handoffs, status updates, pacing, and performance—proactively identifying risks and coordinating solutions across teams.
• Use campaign data and insights to develop client-facing wrap reports and identify optimization, renewal, upsell, and incremental revenue opportunities.
• Maintain accurate campaign information across internal systems, support billing reconciliation, and help establish scalable account management processes and best practices.

Required Qualifications
• At least 2 years of experience in account management, client services, media planning, sales planning, or a related digital advertising role, preferably at a publisher, media company, or agency.
• Strong understanding of the digital media campaign lifecycle, from RFP and media planning through launch, optimization, reporting, and billing.
• Proven ability to manage multiple campaigns, deadlines, priorities, and stakeholders simultaneously.
• Excellent written and verbal communication skills, with the ability to translate complex campaign details into clear, client-friendly updates.
• Strong organizational, analytical, and problem-solving skills, with exceptional attention to detail and a proactive, solutions-oriented approach.
• Collaborative and adaptable, with the ability to work cross-functionally in a fast-paced environment; proficiency in Microsoft Office and Google Workspace required, with experience in Salesforce, Prisma, Google Ad Manager, Google Analytics, and comScore preferred.

Preferred Qualifications
• Experience working at a digital media company, premium publisher, or music and entertainment brand
• Familiarity with integrated advertising programs spanning digital media, branded content, social, video, print, and experiential activations
• Experience managing both agency and direct client relationships
• Understanding of digital campaign performance metrics, reporting, optimization, and brand lift measurement
• Track record of contributing to successful campaign renewals, upsells, and incremental revenue opportunities
• Interest in music, entertainment, culture, and the Rolling Stone brand

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