Paid Intern - Ticket Office
Roger Dean Chevrolet Stadium
Jupiter, FLThis was removed by the employer on 11/29/2021 3:28:00 PM PST
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Part Time Paid Internship
Title: Ticket Office Intern
Department: Ticketing & Sales
Reports Directly To: Ticket Office Manager / Director of Ticketing & Sales
Duties & Responsibilities:
Sell season, group, mini-plan, and individual tickets for Spring Training 2022 and Minor League 2022 games
• Acquire a working knowledge of the Tickets.com ProVenue System
• Assist in the training and supervision of the part-time ticket office staff in all aspects of selling season, group, mini-plan and individual tickets
• Assist in the printing of season, group, and mini-plan tickets
• Answer incoming phone calls and return voicemails
• Help in maintaining the policies of the ticket office with regard to customer service, ticketing issues, and ticket operations
• Help maintain accounts database utilizing the Score CRM and Tickets.com ProVenue systems
• Assist the Ticket Office Manager and Assistant Ticket Office Manager in leading part-time staff with regard to customer service and day-to-day operations of the ticket office
• Assist in reconciliation of monies from other areas of operations including parking, programs, and concourse entertainment
• Assist sales department with fulfillment and client servicing
• Calling established leads and generating new leads
• Game Day duties include preparation of group areas, event detail, administrative tasks, and other duties assigned
Experience Required:
• Must be willing to work long hours and weekends
• Must be willing to cooperate and work well with other areas of the organization
• Must be able to interact and work closely with customers
• Must be able to pay close attention to details
• Must have knowledge of Microsoft Excel and Word. Knowledge of Tickets.com ProVenue is helpful
• Must be willing to complete the internship through its entirety (January 2022 to September 2022)
Salary: Florida State Minimum Wage
Start Date: January, 2022 End Date: September, 2022
How To Apply
Please send your resume and cover letter
This job description is intended as a guide to general job responsibilities and is not inclusive of every duty the employee is expected to perform.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.