Retail Sales Representative

This is a Full Time Job

The Retail Representative will be on the front lines of their RED regional office, managing customer walk-ins, demos, sales and phone calls and product support. Must have a passion for the film industry and technology and be a team player to meet customers and company expectations.

Develop a thorough understanding of our products and applications through training
Sell and upsell RED products and services
Promote RED events to customers and assist with planning/coordination of events and workshops in the retail space
Provide technical consultation and service to customers to help solve their applications using company products
Communicate with customers regarding RED product sales, technical information, policies and procedures
Promote RED's philosophy in regards to their product and overall goal for the industry
Service existing accounts, obtain orders, and establish new accounts by working with walk-in customers
Call on existing or potential sales outlets and other trade factors
Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
Track activities and gather customer information for marketing and outreach purposes
Participate in store maintenance, opening, closing and cleaning procedures, maintenance of products and gear, management of inventory, shipping and tracking.
Use ERP, CRM and POS systems to complete daily operations

Requirements
Bachelor's degree preferred
At least 2 years' experience in a sales support position preferred
Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales
Interest and aptitude to master highly technical products
Excellent presentation, oral and written communication skills
Ability to listen and pro-actively react to customer questions and requests
Goal-oriented and extremely hard working with a desire to make a measurable contribution to success
Intermediate knowledge of MS Office: Excel, Word, Outlook