Transportation Rental Agent
Quixote StudiosSun Valley, CA
Full Time Job
Quixote Studios, one of the nation's premier film and television studios, is looking to add an entry-level, full-time Transportation Rental Agent to our Sun Valley location. This position will be responsible for assisting the Sales and Operations teams with administrative duties, as well as, building and maintaining internal and external client relationships. The Rental Coordinator will lead communications to other departments to ensure clients' expectations are surpassed. The ideal candidate is service-minded, possesses exceptional administrative skills, and thrives in a fast-paced environment.
Research leads and upcoming productions utilizing different resources such as: trades, industry contacts, production leads, and industry websites
Partner with Bookings team to formulate all RFP's and bids utilizing the internal database and prepare final presentations
Prepare in-depth MS PowerPoint presentations for management/client meetings
Obtain all pertinent information from the client regarding their rental needs and present the information to the bookings team to complete the rental process
Set-up new accounts, obtain insurance certificates, scan and file all digital documents in the appropriate database, inform the internal team of birthdays/anniversaries, manage D-TV cards and units, manage contracts and related paperwork for all outgoing units, and print and distribute reports daily and as necessary, maintain confidential files, and manage internal roster and contact list
All other duties as assigned
Client Relations Responsibilities:
Manage the front lobby by greeting all internal and external clients upon arrival to the facility
Familiarize oneself with all internal employees, transportation coordinators, and the Quixote client base to ensure an exceptional facility experience
Learn and understand the business as it relates to the vehicles and motorhomes to assist in client education of Quixote's offerings
Answer all incoming phone calls and transfer to the appropriate department based upon the clients' needs/requests
Follow-up with internal departments to ensure client inquiries/issues were addressed and resolved
Prepare and distribute Quixote branded materials and informational packets to all visitors
Schedule and manage on-site client visits and vehicle tours by partnering with internal departments to ensure a safe and well-organized client tour
All other duties as assigned
2+ years of recent Administrative/Customer Service experience in an office setting
Proficiency with MS Word and MS Excel
Ability to type at least 45+ WPM
Must have strong attention to detail and organizational skills.
Ability to meet deadlines. Demonstrating accuracy in the execution of assigned tasks
Ability to anticipate needs and adapt to changes in a high-volume environment.
Must be reliable, professional and possess good judgment.
Must have strong interpersonal skills and effective, clear communication skills.
Must have a flexible schedule with the ability to work overtime as needed.
Ability to successfully pass a drug screen and criminal background check.
Must be authorized to work in the United States.
High School Diploma or GED required
A working knowledge of production equipment and entertainment industry preferred.
Quixote Studios is the entertainment industry's premier studio & equipment rental company with locations across America.
Sun Valley, CA
Requirements are representative of those needed to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical activities required of this job include, but are not limited to: bending, carrying, climbing, crouching, feeling, finger movement, grasping, hearing, kneeling, lifting, pulling, pushing, rapid work speed, speaking, reaching, repetitive motions, seeing, sitting, standing, stooping, talking, twisting, walking, and walking on irregular surfaces.
Quixote Studios will consider for employment any qualified applicant with criminal histories in a manner consistent with the requirement of the Los Angeles Fair Chance Initiative for Hiring.
Quixote Studios is an Equal Opportunity/Affirmative Action employer. Individuals seeking employment are considered without regards to race, ethnicity, color, creed, religion, sex, sexual orientation, marital status, age, disability, gender identity or expression, genetic information, national origin, protected veteran status or any other classification protected by law. Additionally, Quixote Studios will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Quixote Studios legal duty to furnish information. If you would like more information about your EEO rights as an applicant, please click here: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
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