Senior Program Manager, Tooling & Automation

This is a Full Time Job

Sr. Program Mgr, Tooling & Automation, Prime Video, Sports Marketing

This is not a traditional program management role - this is a maker role who is fluent in AI. You will design, build, and maintain tooling, automations, AI and operational infrastructure that powers campaign management, go-to-market execution, and creative asset development across our live sports portfolio (NFL, NBA, NASCAR, WNBA, and more).

You will work at the intersection of operations, AI-enabled solutions and technology - translating complex, repetitive workflows into scalable, automated solutions that free up campaign teams to focus on strategy and execution rather than process overhead.

Key job responsibilities
• Build & Maintain Operational Tooling: Design, build, and maintain tooling across Airtable, internal Amazon tools, APIs, scripts, low/no-code platforms, and AI-enabled solutions that support campaign management, creative asset workflows, and go-to-market execution
• Automate at Scale: Translate manual and fragmented workflows into scalable automations that reduce operational toil, improve consistency, and increase execution speed across the sports marketing lifecycle
• Technical Solution Design: Translate business requirements into end-to-end technical solutions across data models, integrations, interfaces, automations, and reporting
• Airtable & Tooling Expertise: Serve as the subject matter expert for Airtable and related tooling, establishing scalable solutions and best practices across data architecture, interfaces, automations, scripting, and integrations
• Creative Asset Operations: Build tooling that supports creative development workflows including asset versioning, approval routing, delivery tracking, and cross-functional handoffs
• Campaign Infrastructure: Develop and maintain tooling that supports campaign planning, briefing, trafficking, launch readiness, and performance tracking across multiple sports properties
• Cross-Functional Enablement: Build self-service tooling that enables campaign managers, creatives, and partner teams to manage execution more efficiently
• Operational Excellence: Maintain the reliability, accuracy, and scalability of tooling and automations; troubleshoot issues, maintain integrations, and evolve solutions as requirements change
• Documentation & Enablement: Document system logic, workflows, integrations, and operating processes; enable users to effectively adopt and self-serve through the tools you build
• Continuous Improvement: Identify tooling gaps and automation opportunities, recommend solutions, and continuously improve existing systems based on business needs and user feedback

Qualifications
• Experience with Airtable spreadsheet-database software
• • 6 years of experience building and supporting operational tooling, automations, and technical solutions within marketing, production, or related environments
• • Experience building automations and integrations using 1P and 3P tools, and/or custom API solutions
• • Demonstrated ability to translate ambiguous or complex business requirements into scalable technical solutions and independently drive implementation
• • Strong understanding of campaign management, creative production, or marketing operations workflows
• • Experience with scripting/programming (JavaScript, Python, or similar) for automation and data manipulation
• • Track record of replacing manual processes with scalable, automated solutions