Senior Digital Program Manager

This is a Full Time Job

Sr. Digital Program Manager, Prime Video Global Operations

How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us!

We are searching for a Sr. Digital Program Manager for Prime Video Global Operations who can hold a leadership position in building strategic partnership with cross-functional technical teams, product teams and operations teams, be passionate about processes and innovation, and navigate in a complex environment with both business and technical aspects. This role demands a high capacity to Learn and be Curious, Earn Trust, Invent and Simplify, and Deliver Results as we need to be continually adapting to the fast-moving environment and push to drive efficiency and simplification for global customers.

In this role, you will have the opportunity to work with various stakeholders, including global cross-functional teams within Amazon and technical teams. The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, please consider this role with Prime Video!

Key job responsibilities
• Be the subject matter expert for your assigned program.
• Define value proposition, entitlement, and limitations to cross-functional teams.
• Be the liaison between various technical, business, and development teams to drive both proactive and reactive customer and partner experience outcomes.
• Own and support global cross-team coordination, project management, and be able to swiftly prioritize and multi-task based on severity level and strong business judgement.
• Deep dive and instrument data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teams.
• Be a creative problem solver who always thinks critically about next steps and not afraid to dive in to deliver short term, scrappy solutions.
• Possess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment.

Qualifications
• 6 years of program or project management experience, or a Master's degree and 3 years of supply chain experience
• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leading cross-functional teams to deliver projects on tight deadlines
• Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
• Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks
• Bachelor's degree or equivalent, or 4 years of industry experience
• Clear verbal/written communication, including an ability to effectively communicate with both business and technical teams