Senior Digital Program Manager, Localization

This is a Full Time Job

Sr. Digital Program Manager - Localization, Prime Video Global Operations

How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us!

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.

We're seeking a localization leader to spearhead our digital supply chain transformation and global localization initiatives. This role sits at the intersection of content strategy, technological innovation, and operational excellence, helping shape how we deliver digital experiences to audiences worldwide. This individual will own critical inputs to operationalizing global localization initiatives, with a passion to innovate, and tackle complex problems. As a Sr. Digital Program Manager - Localization, you will be responsible for owning programs that drive innovation and efficiency to enhance the global customer experience; driving across cross-function teams, defining and distributing new workflows, and partner with product and technology teams to define business requirements. The successful candidate should have prior localization and content management experience.

Key job responsibilities
• Drive strategic expansion of our localization operations across multiple territories, optimizing our content selection framework and adaptation processes
• Architect and implement industry-leading digital supply chain solutions, leveraging AI/ML, automation, and cloud technologies to streamline content workflows
• Lead the evaluation and selection of titles for localization, balancing market demand, cultural relevance, and ROI potential
• Partner with engineering teams to develop proprietary tools and systems that enhance our localization capabilities and content delivery infrastructure
• Build and manage relationships with key technology vendors, localization partners, and internal stakeholders across product, content, and business teams
• Identify and investigate data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teams
• Have a passion for continuously improving the customer experience
• Be a creative problem solver who always thinks critically about next steps
• Possess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment

About the team
Our mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.

Qualifications
• 6 years of experience working with large global organizations as a Digital Supply Chain Manager, or similar roles such as Program Manager, Localization Operations Manager, etc.
• Deep technical ability, familiarity with industry localization standards, specifications, and delivery formats with the capacity to acquire new technology concepts quickly
• Knowledge and familiarity with DAM (digital asset management) systems and familiar with digital video file formats including but not limited to the following: digital master files, Mezz (Mezzanine) files, timed text, audio dubs, and compressed deliverables
• Experience delivering programs of medium to high complexity with minimal supervision
• Experience managing, analyzing, presenting, and communicating relevant results to senior management
• Bachelors degree or equivalent (or 6 years of related professional experience)