Digital Supply Chain Manager, Linear Operations

This is a Full Time Job

Come build the future of entertainment with us. Are you interested in shaping the future of how customers discover and experience live television?

We are seeking a talented Digital Supply Chain Manager who can help support our future as we grow our business around the world. If you are analytical and able to think big, with a passion for TV and movies, come join our highly collaborative team. You will have the opportunity to drive programs and grow professionally alongside your colleagues and own projects.

This role is located in Seattle, WA or Los Angeles, CA. Seattle preferred.

Key job responsibilities
• Collaborate with product management, engineering, merchandising, operations, program teams, and external stakeholders to launch linear channels on Prime Video
• Track progress against goals and metrics, escalating obstacles to leadership to achieve program objectives
• Maintain reporting and dashboards for critical metrics, providing regular updates to management
• Execute programs with guidance from senior team members, managing content delivery and publishing workflows
• Identify operational roadblocks and build a backlog of tooling improvements
• Build relationships with partner teams and digital provider representatives
• Monitor metadata quality initiatives and systems to enhance customer experience
• Participate in process improvement efforts to optimize cross-team processes and improve delivery
• Partner with teams in India and Costa Rica to identify, standardize, and hand over tasks that drive efficiencies and scale operations

A day in the life
You will help define and execute programs to bring new linear channels to Prime Video, delivering a best-in-class customer experience through accurate and timely metadata. A successful candidate will be detail-oriented, analytical, customer-focused, and team-oriented, with strong organizational skills and the ability to meet deadlines.

Qualifications
• 2 years of program or project management experience
• 2 years of working cross functionally with tech and non-tech teams experience
• 2 years of defining and implementing process improvement initiatives using data and metrics experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience coordinating cross-functional inputs, meeting deadlines, and effectively managing competing priorities
• Bachelor's degree or equivalent, or 2 years of equivalent experience
• Experience working at either a studio or cable/premium television network
• Knowledge of large scale automation and workflow management or equivalent