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Associate Community Manager
Pocketwatch, Inc
Culver City, CA
Uh oh, this posting was removed on 11/19/2018 9:06:00 AM PST
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The Associate Community Manager position is an important communications role that connects the pocket.watch brand with our fans and customers across multiple social media and social networking platforms. The ideal candidate will be a creative self-starter that understands relationship building and the importance of insuring a consistent, high-quality user experience.
Responsibilities
• Plan and manage the day-to-day community engagement including message responses and customer support
• Monitor and moderate pocket.watch's communities across multiple platforms
• Develop and maintain repository of standard customer responses
• Log, track and report on customer support conversations
• Deliver important community feedback and regular insights to the product licensing and content teams
• Coordinate with PR and marketing teams to maintain consistent messaging
• Support social media producer in the planning, production and distribution of social media content
• Support implementation and management of paid social advertising campaigns
• Coordinate community outreach and promotional initiatives
Qualifications
• Minimum of 1 year of experience in community management, social media advertising or related fields
• Excellent written communication skills
• Proven competency across social platforms including Facebook, Instagram, Twitter, Instagram and Pinterest
• Demonstrated ability to work collaboratively with team members and partner closely with cross functional partners
• Social Listening experience and understanding of social analytics programs
• Familiarity and passion for the consumer products, toys and kids content spaces
• Computer Proficient with Microsoft suite of products (Word, PowerPoint, Outlook, Excel)
• Experience with Photoshop and video editing a plus
• Experience with e-mail marketing tools like MailChimp and Constant Contact a plus
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Marketing Category
Browse the Post Production Category
Browse the Social Media Category
Search for Associate Community Manager jobs in Culver City-CA
The Associate Community Manager position is an important communications role that connects the pocket.watch brand with our fans and customers across multiple social media and social networking platforms. The ideal candidate will be a creative self-starter that understands relationship building and the importance of insuring a consistent, high-quality user experience.
Responsibilities
• Plan and manage the day-to-day community engagement including message responses and customer support
• Monitor and moderate pocket.watch's communities across multiple platforms
• Develop and maintain repository of standard customer responses
• Log, track and report on customer support conversations
• Deliver important community feedback and regular insights to the product licensing and content teams
• Coordinate with PR and marketing teams to maintain consistent messaging
• Support social media producer in the planning, production and distribution of social media content
• Support implementation and management of paid social advertising campaigns
• Coordinate community outreach and promotional initiatives
Qualifications
• Minimum of 1 year of experience in community management, social media advertising or related fields
• Excellent written communication skills
• Proven competency across social platforms including Facebook, Instagram, Twitter, Instagram and Pinterest
• Demonstrated ability to work collaboratively with team members and partner closely with cross functional partners
• Social Listening experience and understanding of social analytics programs
• Familiarity and passion for the consumer products, toys and kids content spaces
• Computer Proficient with Microsoft suite of products (Word, PowerPoint, Outlook, Excel)
• Experience with Photoshop and video editing a plus
• Experience with e-mail marketing tools like MailChimp and Constant Contact a plus
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