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CSR
Pluto TV
West Hollywood, CA
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This was removed by the employer on 10/1/2020 12:55:00 PM PST
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How do I hire a CSR? This entry level role supports our sales teams in all aspects of account management during the sales and selling cycle. The CSR maintains assigned accounts on a day-to-day basis after the close of a sale, from order booking through invoice clearance. The CSR has opportunities to collaborate frequently with clients, high level industry executives, and a diverse group of internal constituents and develop a keen understanding of the Advertising and Media industry.
This is a critical role with a wide range of responsibilities, including:
• Build relationships at agencies through day-to-day communication with various departments i.e. Buying, Traffic, and Accounting
• Coordinate with Sales, Pricing &Inventory, and Client Service Management on maintenance of agency accounts
• Handle Ad schedule changes, both internal and external, including follow-up with agencies
• Improve agency relationships by monitoring requests and ensuring commercial spots are booked according to guidelines
• Monitor reports to ensure all contracted dollars are booked and all unschedulable units are placed
• Problem solving and communicating daily with Commercial Operations to resolve any traffic issues and reconcile discrepancies
• Coordinate with Billing teams to reconcile and clear invoices, monitor accounts receivable, and issue invoice adjustments
Basic Qualifications
• College Degree
• Proficient in PowerPoint, Word and Excel
Additional Qualifications
• Strong written and verbal communication skills
• Attention to detail, work ethic and excellent judgment
• Results-oriented and able to balance multiple assignments at a time in a fast paced environment
• Dedicated customer service skills
• Strong analytical skills
• Previous experience in and/or passionate about the media industry This job is no longer available. Click here to view current job listings.
This was removed by the employer on 10/1/2020 12:55:00 PM PST
Not to worry we have a lot of other jobs on the site;
Browse all jobs
Browse the Assistant and Entry Level Category
Browse the Sales Category
Browse the TV Network Category
Search for CSR jobs in West Hollywood-CA
Search all CSR postings
Are you an employer?
How do I hire a CSR? This entry level role supports our sales teams in all aspects of account management during the sales and selling cycle. The CSR maintains assigned accounts on a day-to-day basis after the close of a sale, from order booking through invoice clearance. The CSR has opportunities to collaborate frequently with clients, high level industry executives, and a diverse group of internal constituents and develop a keen understanding of the Advertising and Media industry.
This is a critical role with a wide range of responsibilities, including:
• Build relationships at agencies through day-to-day communication with various departments i.e. Buying, Traffic, and Accounting
• Coordinate with Sales, Pricing &Inventory, and Client Service Management on maintenance of agency accounts
• Handle Ad schedule changes, both internal and external, including follow-up with agencies
• Improve agency relationships by monitoring requests and ensuring commercial spots are booked according to guidelines
• Monitor reports to ensure all contracted dollars are booked and all unschedulable units are placed
• Problem solving and communicating daily with Commercial Operations to resolve any traffic issues and reconcile discrepancies
• Coordinate with Billing teams to reconcile and clear invoices, monitor accounts receivable, and issue invoice adjustments
Basic Qualifications
• College Degree
• Proficient in PowerPoint, Word and Excel
Additional Qualifications
• Strong written and verbal communication skills
• Attention to detail, work ethic and excellent judgment
• Results-oriented and able to balance multiple assignments at a time in a fast paced environment
• Dedicated customer service skills
• Strong analytical skills
• Previous experience in and/or passionate about the media industry This job is no longer available. Click here to view current job listings.
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