Client Services Coordinator
Picture Shop
Burbank, CAThis was removed by the employer on 1/13/2020 9:39:00 AM PST
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Full Time Job
Opportunity:
The Client Services Coordinator serves as the Picture Shop's primary representative to clients and the public, as well as building and maintaining the overall client experience.
Responsibilities:
• Greets and services clients in a professional and friendly manner by accommodating their personalized needs (refreshments, platters, snacks, etc.). Engages each guest and client with first class quality service, making them feel at home.
• Creates and distributes office food/beverage menus to clients and guests.
• Handles the lunch and dinner orders for all clients and employees as needed. Takes food orders, places orders with restaurants, and distributes accordingly.
• Handles all receipt management related to client services and employee meal purchases.
• Responsible for setting up in-house owner, executive, or client meetings in the conference room.
• Organizes the purchasing, wrapping, and distributing of client gifts.
• Handles ordering and purchasing of lunch room and client supplies (Costco, coffee, water, etc.).
• Coordinates with Production Assistants to ensure facility is client friendly, clean, and well-supplied in order to maximize the overall client experience at the Company.
• Serves as reception relief as needed.
Required Skills:
• Superb customer service skills
• Professional and welcoming appearance
• Warm and energetic personality
• Great interpersonal skills
• Creative/innovative client services tactics
• Knowledge of food preparation and presentation
Preferred Skills:
• Knowledge of the post-production industry and general operations of the business
• Ability to multi-task and prioritize with excellent attention to detail while adhering to tight deadlines
Qualifications:
Education:
• High School education or equivalent required.
• BA/BS in applicable field preferred.