Premium Service Account Manager

This is a Full Time Job

Job Summary:

We are seeking an experienced and motivated Account Manager, Premium Service within the Ticket Sale and Service Department. This position will be responsible for engaging top businesses in the Phoenix area to service our most premium club spaces and sell suite rental & group opportunities. The Account Manager, Premium Service's primary focus will be engaging current clients to optimize experience, renew their premium book of business and driving new business via referrals, cross-sells and face-to-face meetings, with the ability to sell full menu.

Your Role on the Team
• Focus on building relationships with premium clientele, appointment setting, driving renewal presentations in a face-to-face format and closing sales.
• Set and conduct out of office sales meetings throughout the Phoenix area in addition to hosting appointments in our arena.
• Entertain, cultivate, and improve relationships with clients and prospects through creative means including but not limited to networking events, speaking engagements, one-on-one dinners / lunches, prospect sampling at games, seat visits at games and outside meetings.
• Be willing to work non-traditional hours, weekends, and game days.
• Be accountable for certain levels of activity (outbound touchpoints and appointments), and closed sales goals.
• Possess an optimistic team-first demeanor, as well as the competitive desire to be the best.
• Possess both the personal and professional interpersonal skills to conduct face to face presentations.
• Maintain regular and reliable attendance.

Your Skills and Experience
• Shown ability to work in a team-oriented environment and effectively influence and connect with C-Level executives.
• Professional verbal and written communication skills.
• Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint.
• Previous working experience with Microsoft CRM Dynamics and/or Ticketmaster Archtics is a plus.
• Candidate must have a strong work ethic and a desire to build a career in professional sports.

Experience/ Education Requirements:
• High school diploma or GED.
• Bachelor's degree or equivalent experience required.
• Minimum of 3 years sports ticket sales & service-related experience with a focus on B2B. Experience within B2B service specifically is a plus.

The Team & Experience

We believe great organizations are built by great people. That's why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an ''I'll do it'' mentality in support of the team and our fans.

From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work.

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Questions? Reach out to the Talent Acquisition team at talentacquisition@suns.com