Concert Technology Support Engineer
Phoenix Suns
Phoenix, AZThis is a Full Time Job
Job Summary:
We are seeking an experienced and highly motivated Technology Support Engineer to assist team members by serving as the primary contact for concert technology needs, executing maintenance and supporting basketball games in a scoring engineer role.
Your Role on the Team:
• Oversee building concert technology equipment and serve as primary point of contact for the majority of concerts that enter the building. Will be responsible for deploying comms, assisted listening systems, supporting signage requests and other needs as assigned.
• Serve as a Tier 1 agent in the execution of helpdesk, audio, broadcast, and signage requests. Responsibilities could include: relocation and installation of TVs, scheduling signage, relocating printers and computers, perform cable maintenance, mix audio for small events.
• Support broadcast and network engineers in network programming and patching, as well as video and audio routing. Serve as scoring engineer on gamedays as assigned.
Your Skills and Experience:
• Strong written and verbal communication skills
• Strong growth mindset – an eager worker and learner will thrive in this role
• Willingness to lift heavy equipment and work on hands and knees
• Audio and video production experience
• Familiarity with basketball scoring systems, particularly Tissot and Daktronics
• Experience in a helpdesk environment
• Ability to problem solve in a fast-paced environment
• Ability to work odd hours
• Experience terminating various cables (XLR, ethernet, etc)
• High school diploma or GED
• 2 or more years' experience producing live events, preferably in an arena atmosphere, broadcast environment, or live sports OR 2 or more years' experience in a helpdesk environment
Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary/Benefits
Benefits
• Medical, dental, and vision insurance
• Life insurance
• Short- and long-term disability
• Paid vacation, sick time, volunteer time, and company holidays
• 401(k) plan with Player 15 Group match
Perks
• Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
• Team swag throughout the year plus employee discounts at our Team Shop and online store
• Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
• Access to amenities including full fitness center with locker rooms and showers, indoor/outdoor basketball courts, pickleball court, golf simulator and putting green, on-site cafeteria and collaborative gathering spaces
Additional Information
Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, the company fosters a culture of passion, creativity, innovation, and care, with a focus on creating unforgettable memories for fans, partners, and the community. Player 15 Group provides a fast-paced, collaborative environment where every team member plays a vital role in the success of the teams and the experiences of fans, as well as the positive impact made throughout the community.
