Account Executive, Membership Experience

This is a Full Time Job

Account Executive, Membership Experience (Phoenix Mercury)

Account Executive, Membership Experience

Phoenix Mercury

Team Member Headquarters

Phoenix, AZ

Job Summary:

Player 15 Group is the sports, entertainment and real estate operating and investment company that owns and operates the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League) as well as operations of the downtown Phoenix arena.

Player 15 Group is looking for individuals who are committed to pursuing excellence and creating memorable experiences.

Player 15 Group is seeking an experienced and highly motivated Account Executive, Membership Experience to assist team members with engaging, servicing, and renewing Phoenix Mercury season ticket members. In addition to servicing accounts throughout the year, this person will also maintain a focus on upselling current clients, obtaining referrals and seeking out new business opportunities.

What You Will Do:
• Make outbound calls, emails, and messages to current clients and potential prospects.
• Work gamedays, member, and new sales events.
• Generate leads via prospecting, networking, or connecting with referrals.
• Schedule and complete face to face appointments in arena and across the Phoenix metro area.
• Other duties as assigned as related to the position.

What We Need From Our Account Executive, Membership Experience, Phoenix Mercury
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint
• Strong interpersonal, time management, and communication skills
• Professional verbal and written communication skills
• Optimistic team-first attitude and a competitive desire preferred
• Willing to work non-traditional hours, weekends, and gamedays preferred

Experience/ Education Requirements:
• High School Diploma/ GED
• Bachelor's degree
• 1-2 years working in a sales and/or service role preferred
• Previous experience working with Microsoft Dynamics & Arctics preferred

What You Can Expect:

The work environment characteristics described here are representative of those that must be met by the Account Executive, Sales & Performance to optimally perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Ability to transit throughout the arena for long periods of time.
• This position works mainly indoors, removed from extreme weather; exposure to weather is <5%
• S-Sedentary Work – Exerting up to 10 pounds of force occasionally.
• Must be able to carry on a conversation both on the phone and in-person.
• Ability to Read, Write & Speak in English
• Wide range of full-time benefit options including
• Medical, Dental and Vision coverages
• Life and Disability options
• Vacation, sick and holiday leave programs
• In-arena work requirements with the potential of hybrid schedules based on each role and department.
• Perks:
• Discounts at Fanatics Team Shop
• Tickets available for Phoenix Suns and Phoenix Mercury games
• Visit our Culture page to learn more about our culture and work environment

Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

For questions about this career opportunity, please contact the People & Culture Recruiting team at recruiting@suns.com