Manager, Production Operations

This is a Full Time Job

POSITION TITLE: Manager, Production Operations
DEPARTMENT: Production Operations
STATUS: Full-time, Exempt
SUPERVISOR: Director, Production Operations

PBS Distribution (PBSd) is a leading distributor of public media content around the world, reaching audiences through multiple platforms and formats while generating revenue for the public media system, stations, and producers. Extending our reach beyond broadcast, we operate six streaming channels on Amazon Prime Video Channels.

POSITION SUMMARY:

This position is responsible for managing video/audio media mastering and distribution processes, including coordinating asset intake and deliveries across multiple media platforms, and managing DVD creation and product testing. It is also responsible for assisting in managing flow of information and documents within production operations department and company.

PRINCIPAL RESPONSIBILTIES:

• Act as a content title manager across multiple verticals within the production department to manage the release of all assigned titles, new and catalog
• Ensure timely delivery of content to maintain established release dates for series and one-off titles, as well as channel and partner launches
• Work directly with Producers, Post-Production, and Vendors to receive content assets and to resolve any content and delivery issues
• Provide title and launch status updates to Production, Scheduling, and Marketing departments so they are aware of any updates, shifts, or risk associated with title launch
• Initiate and manage video/audio mastering and final delivery to vendors and partners for both digital and hard copy distribution
• Work within media asset management systems to confirm assets and deliver content to digital and broadcast partners and encoding/authoring vendors
• Work closely with vendors to assist in delivery of digital files and metadata to online distribution partners for content and channel launches including providing branding and funding info, metadata, and delivery method information
• Work with production team and marketing team to determine bonus content availability
• Review DVD packaging, product design, and functionality and provide feedback as needed
• Work with DVD manufacturer on bill of materials (BOM) approvals and ensure that all information is correct
• Manage various reports/databases, input data for hard copy, and digital program assets
• Continuously look for process improvement opportunities and recommend process improvement ideas
• Document standard operating procedures (as needed)
• Actively participate in and lead internal meetings, and external vendor/partner calls
• Additional tasks and project support as needed

WORK EXPERIENCE:

• 7 - 8 years of experience in production/project management, managing content, workflows, and organizational systems
• Ability to handle multiple tasks and prioritize within a fast-paced and constantly changing environment
• Experience in streaming media distribution
• Current or prior experience working in a broadcast or media distribution company

EDUCATION/TRAINING:

• Bachelor's degree or equivalent experience is required

TECHNICAL SKILLS:

• Experience working with media asset management, scheduling, and file delivery systems
• Proficiency with project management software
• Knowledge of digital platforms and file encoding formats
• Knowledge of content production for DVD and Blu-ray authoring specifications

OTHER SKILLS:

• Must be proactive, detail oriented, and able to work with tightly controlled technical specifications
• Ability to coordinate numerous projects and meet aggressive deadlines
• Must be able to think critically and have excellent customer service, communication, and organizational skills
• Knowledge of PBS Programming, policies, and procedures a plus

LOCATION

PBS Distribution is headquartered in Arlington, VA with an additional office In Boston, MA. The preferred location for the Manager, Production Operations is Arlington, VA.

EQUAL EMPLOYMENT OPPORTUNITY

PBS Distribution (PBSd) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. PBSd makes hiring decisions based solely on qualifications, merit, and business needs at the time.

MANDATORY VACCINATION POLICY

PBS Distribution (PBSd) prioritizes the safety and security of our community. In accordance with PBSd's focus on providing and maintaining a safe workplace, we have adopted a mandatory vaccination policy to safeguard the health of our employees and their families, our visitors, and the community at large from COVID-19. This policy is effective October 1, 2021.

In accordance with this policy, all applicants for employment at PBSd are required to be fully vaccinated against COVID-19 prior to commencing employment. Applicants who receive a conditional offer of employment will be required to produce proof of vaccination status prior to their first day of work. Requests for exemption from this policy based on a medical reason or sincerely held religious belief will be considered upon a conditional offer of employment. Reasonable accommodations will be reviewed on a case-by-case basis.

PBSd is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This policy complies with all applicable laws and is informed by guidance from the Centers for Disease Control and Prevention (CDC) and local health authorities, as applicable.