Sr. Director Change Management

This is a Full Time Job

Overview & Responsibilities

Paramount Tech. is on a multi-year technology transformation journey, spanning all technology and business unit areas. We are actively seeking an experienced Senior Director of Change Management Professional to focus on the people side of change, which involves supporting sponsors, stakeholders, and people managers to prepare, support, and equip our staff to adopt and use changes to business processes, systems and technology, job roles, organization structures, and more.

This position will work with all levels of Paramount Tech. to create and execute actionable change management plans to support communications, engagement, and training delivery for stakeholders to help drive user readiness and adoption.

Responsibilities

• Designing, developing, implementing, and managing change deliverables via Change Sponsors, Leaders, Managers, and Champions. Additionally, you will successfully support impacted users to transition from their current state to a future state.

• Collaborate with project and product leaders, business stakeholders, and change management leaders to define change project scope, goals, benefits, and deliverables relating to all aspects of change management, including successful adoption of technology and process change.

• Support the program/project manager with the definition and integration of change management activities into program/project plans.

• Support the design and development of communications in change management activities.

• Provide input document requirements and support the design and delivery of training.

• Identify people risk factors for projects and create comprehensive adoption and risk-management plans.

• Participate in reviewing and enhancing the overall change management strategy, working with regional leaders to ensure tailored local and culturally aligned approaches.

• Support and coach more junior change management colleagues.

• Measure the effectiveness of change management by regularly evaluating successes, opportunities, and risks, as well as incorporating feedback/lessons learned.

Basic Qualifications • 9 years of experience in organizational change management program design and implementation

• Exemplifies exceptional emotional intelligence by genuinely connecting with others, actively listening and responding with empathy, and adeptly navigating complex interpersonal situations with a high level of self-awareness and emotional regulation.

• Excellent oral and written communication skills including meeting facilitation and presentation skills.

Additional Qualifications • Experience organizing and overseeing change programs and plans leveraging change management model frameworks (Prosci, McKinsey's 7-S model, Kotter or equivalent)

• Advanced MS Office and SharePoint knowledge particularly in MS PowerPoint

• Detail-oriented, highly motivated, exceptionally organized, and thrives in a fast-paced environment.

• Eager to master new systems, applications, and ways of working.

• Strong MS Excel experience

• Solid understanding of training logistics and coordination, with preferred knowledge of a Learning Management System.

• Ability to work directly with senior executives on communication and presentation development.

• Ability to work independently and solve problems

• Bachelor's degree in organizational development, organizational behavior, or psychology or industrial/organizational Psychology but not required or equivalent experience with demonstrated high emotional-intelligence competencies.

Professional certification (PMP, CPLP, Prosci) related to project management, change management, or learning

• Advanced MS Office and SharePoint knowledge particularly in MS PowerPoint

• Work location can vary.

Travel as needed for successful Program delivery. (Not to exceed 15% of time)

• #LI-Hy