Senior Manager, Live Event Streaming Operations

This is a Full Time Job

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Sr Manager, Live Event Streaming Operations
Location: Stamford, CT Company: Paramount

Role Overview
The Senior Manager of Streaming Operations is responsible for the day-to-day execution and operational excellence of Paramount global Tier 1 live streaming events. This role sits at the center of live event delivery, ensuring that high-visibility broadcasts are reliable, secure, and delivered at the highest quality to audiences around the world.
You will oversee critical components of the live streaming technology stack—from cloud-based acquisition through delivery—while monitoring performance, troubleshooting issues in real time, and coordinating with internal teams and external partners to ensure flawless live event execution.

Key Responsibilities
• Lead operational execution for UFC, Zuffa Boxing, Professional Bull Riding (PBR), and additional sports, entertainment, and special live broadcasts.
• Ensure all live events are fully staffed and operationally prepared, including:

• Acquisition plans

• Encoding and packaging workflows

• Ad delivery plans

• Highlight clipping support

• Communication channels for all critical stakeholders

• Executive briefings before and during events

• Post-event recaps and documentation
• Serve as the primary operational point of contact during live events, escalating incidents and coordinating rapid resolution across engineering teams, vendors, and network partners.
• Maintain detailed runbooks, operational documentation, and incident reports.

• Support testing, onboarding, and validation of new streaming technologies, workflows, and vendor solutions.
• Participate in on-call and off-hours rotations aligned with live event schedules.

Required Qualifications
• 7 years of experience in live streaming operations, broadcast operations, or OTT delivery environments.
• Strong hands-on experience with live streaming technologies and protocols (HLS, DASH, MPEG-TS, RTMP, SRT, etc.).
• Working knowledge of cloud-based streaming architectures (AWS, GCP, or Azure).
• Experience operating and troubleshooting encoders, packagers, and origin services.
• Familiarity with CDN platforms and traffic routing strategies.
• Experience with QoS/QoE monitoring and analytics tools.
• Ability to remain calm, focused, and decisive in high-pressure, live event environments.
• Excellent communication skills with the ability to collaborate across technical and non-technical teams.

Preferred Qualifications
• Experience supporting large-scale, global Tier 1 live events.
• Background in media technology operations.
• Familiarity with DRM, SSAI/ad insertion, and live event redundancy strategies.
• Experience working with third-party streaming vendors and managed service providers.

What Success Looks Like
• Live events launch and complete with minimal incidents and exceptional viewer experience.

• Issues are identified and resolved quickly, with clear communication and thorough documentation.
• Streaming workflows are continuously optimized for reliability, scalability, and efficiency.
• Paramount audiences enjoy consistent, high-quality live streams across all platforms.

ADDITIONAL INFORMATION

What We Offer:
• Attractive compensation and comprehensive benefits packages.
• Generous paid time off.
• An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
• Opportunities for both on-site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
• Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount