Senior Live Event Streaming Specialist

This is a Full Time Job

#WeAreParamount on a mission to unleash the power of content… you in?
We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

Sr Live Event Technology Specialist (Streaming Operations Specialist)

Location:
Flexible / Global (based on operational needs)

Role Overview
As a Live Event Technology Specialist, you will be responsible for the day-to-day operation and end-to-end monitoring of global, Tier 1 live streaming events for Paramount. This role sits at the heart of live streaming operations, ensuring that live events are delivered reliably, securely, and at the highest quality across global audiences.
You will oversee critical components of the live streaming technology stack—from cloud-based acquisition through delivery—while actively monitoring performance, troubleshooting issues in real time, and collaborating with internal and external partners to ensure seamless live event execution and minimizing customer impact.

Key Responsibilities
• Lead and support 24/7 global live streaming operations for Tier-1 events (sports, entertainment, special broadcasts).
• Make real-time operational decisions, coordinate service partners, and guide Live Event Operators during live transmissions.
• Operate, monitor, and troubleshoot end-to-end streaming workflows across acquisition, encoding, packaging/origin, CDN distribution, and QoS/QoE monitoring.
• Act as the primary operational contact during live events, proactively identifying and resolving issues (latency, buffering, playback failures, degradation etc) and coordinating escalations across engineering, vendors, and network partners.
• Collaborate cross-functionally on high-severity incidents, prioritizing rapid mitigation while driving root-cause resolution.
• Perform pre-event validation, rehearsals, and post-event reviews to ensure readiness and continuous improvement.
• Prepare concise operational and incident reports for stakeholders and senior leadership.
• Maintain runbooks, knowledge base, and training documentation to standardize operations.
• Support onboarding, testing, and rollout of new streaming technologies, workflows, and vendor solutions.

• Ensure compliance with SLAs, security requirements, and broadcast-quality standards, including participation in on-call rotations.

Required Qualifications
• 5 years of experience in live streaming operations, broadcast operations, or OTT delivery environments
• Experience supporting Tier-1 live events with real-time monitoring, incident response, and escalation management.
• Hands-on experience operating large-scale live streaming workflows
• Ability to troubleshoot end-to-end streaming pipelines across acquisition, encoding, packaging, origin, and distribution layers.
• Familiarity with QoS/QoE monitoring tools, playback analytics, and stream performance diagnostics.
• Strong incident management, documentation, and communication skills in high-pressure live production environments.
• Familiarity with video transport protocols (zixi, SRT, RIST, RTP etc), Video Encoding/Packaging, Basic networking concepts.
• Familiarity with DRM, ad insertion (SSAI), and live event redundancy strategies
• Proficiency with HLS/DASH streaming, MPEG-TS/fMP4, DRM basics, SCTE-35 signaling, and ad insertion workflows.

Preferred Qualifications
• Paramount audiences experience consistent, high-quality live streams across all platforms.