Operations Manager, Paramount International

Full Time Job
ViacomCBS (NASDAQ: VIAC; VIACA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic consumer brands, its portfolio includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount , Pluto TV and Simon & Schuster, among others. The company delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, ViacomCBS provides powerful capabilities in production, distribution and advertising solutions for partners on five continents.

OVERVIEW & RESPONSIBILITIES:

The CBS Audience Network is the largest online network of professional video content that offers massive reach and target audiences for advertisers. CBS.com is at its hub. Our department is responsible for getting all the entertainment content to CBS.com as well as to AOL, MSN, Yahoo, YouTube and 300 other premier website partners. We process thousands of hours of available content at CBS's Television City making sure that all full-length episodes of current and classic TV shows, short clips and web originals are delivered to our loyal fans.

Role Details:

We are seeking hands-on Managers for two shifts: the Early Shift (Thurs - Monday/6a-2:30p) and the Overnight Shift (Sun - Thursday/10p-6:30a). The Managers will be heavily focused on managing day to day tasks for international publishing to Paramount . Managers will lead the timely processing and publishing of library assets, currently airing programming and weekly Paramount day and date launches. Candidates must have the ability to traffic mezzanine files, localized assets, schedule resources, troubleshoot as needed and respond to all off-hour requests.

Your Day-to-Day:

- Work cohesively with Content Operations team to prioritize international publishing in various territories

- Provide hands-on leadership to 6-8 operators by communicating/setting responsibilities, planning, monitoring, and enforcing systems, policies, and procedures.

- Will be the escalation path for prioritizing products, facilitating corrections to rejections and resolving transcoding and publishing issues when they arise.

- Solutions lead for inquiries from the QA team on all mezzanine files and localized assets prior to distribution.

- In charge of monitoring and meeting service level agreement for Paramount International publishing and subsequent partner deliveries

- Foster a spirit of cooperation within and between departments.

Key Projects:

- Manage tentpole events such as the Grammys, Emmys, ACMs, and/or Tonys that require collaboration with Marketing, Content Strategy teams as well as Transmission and Broadcast Operations.

- Completion of CBS, Showtime, Viacom library content for International territory launches.

BASIC QUALIFICATIONS:

- Bachelor's degree or equivalent training & experience in Production or Operations.

- Experience in managing a team centered on creating and distributing digital video products with ultra-short turnaround times.

- Must be able to work 10 pm to 7 am, M-F and available during tentpole events.

- Proven leadership skills – excellent communication, leads by example, provides direction, feedback, motivates and has ability to influence.

ADDITIONAL QUALIFICATIONS:

- Strong organizational, communication and multitasking abilities.

- Experience working with diverse teams with varied strengths.

- Reacts with speed and agility and excels in the area of problem solving.

- Enthusiasm and passion for TV/Film/Digital Media

- Experience with FCP or Adobe Premiere Editing Suites.

- Knowledge of MACCAPTION, Telestream/Vantage and GCP/AWS.

- Familiarity with controls in a CMS tool for online publishing.

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