Lead IT Engineer, Digital Media & Production Technology Services

This is a Full Time Job

The Paramount Technology department supports our global content company through the delivery of a high-quality viewing experience, system infrastructure support, and crafting innovative ways for our employees to collaborate. If you are interested in a strategy that has growth, transformation, and on-going innovation where you can help “reinvent the broadcasting wheel” Paramount Tech has a role for you!

We in Paramount Production Technology are hiring a Lead Engineer to provide engineering support to creative and technical end-users working in a cloud-based editorial and creative content production environment!

• Responding to the day-to-day tech support needs of video editors, graphic designers, social media producers, and content creators.
• Contributing to projects that identify, define, design, and implement the next generation of systems and infrastructure.
• Performing regular proactive technical monitoring to ensure the highest levels of performance and availability.
• Developing, solving, and improving digital media processing workflows.
• Identifying core indicators to improve system monitoring and maintaining log aggregation and application monitoring systems to generate timely alerts from these metrics.
• Authoring, updating, and improving user documentation on applications and systems.
• Developing and maintaining software scripts to automate repetitive system administration tasks.
• Staying abreast of trends in creative, technology, and consumer fields and offering recommendations that further the business and company's strategic goals.

Basic Qualifications

• Minimum 4 years of experience supporting post-production and/or digital media processing workflows.
• Proficiency in supporting digital media workflows, media supply chains, editorial pipelines, and/or media asset management systems.
• Experience deploying systems in the public cloud, using both lift-and-shift and cloud-native architectures.

Additional Qualifications

• Highly developed skills for client service, problem solving, and problem resolution.
• Professional experience and advanced technical knowledge of supporting Adobe Premiere, Avid, Interplay, and Media Central software (ACSR or similar certification preferred).
• Strong familiarity with digital media processing platforms (such as Telestream Vantage) and technical media QC platforms (such as Intera Baton).
• Deep understanding of industry video and audio format standards such as: 1080i, 1080p, 4K, HDR, colorspace, timecode, framerate, codec, PCM, 5.1, and Atmos.
• Advanced knowledge of AWS and/or Azure cloud deployment and administration.
• Advanced knowledge of Windows, MacOS, and Linux system administration.
• Experience with one or more scripting languages, such as Linux shell, PowerShell, or Python.
• Knowledge of standard methodologies to produce actionable monitoring data from Zabbix or other operational intelligence/IT monitoring tools (Splunk, Sumo Logic, New Relic, or similar).
• Familiar with at least one Infrastructure as Code platform (IaC): Terraform, CloudFormation, Kubernetes, or similar toolset.
• Knowledge of current cybersecurity standards and best practices.
• Ability to write clear and accurate technical documents, at levels of detail appropriate for end users, tech support, and other engineering staff.
• Ability to establish positive, effective working relationships at all levels through excellent communication and customer service skills.
• Love of interacting with creative professionals, video editors, designers, animators, etc.
• A bachelor’s degree in Computer Science, Engineering, or a related field, though equivalent experience will also be considered.
• Be adaptable, ready for change, and keep skills and mentality current.

#LI-IT

Paramount Global (NASDAQ: PARA, PARAA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, net