Intern - Technology Support Desktop Support

This is a Full Time Unpaid Internship

Technology Support Internships -Desktop Support, Technology Asset Team(Summer 2024-NYC, LA , Remote)

Emerging Talent at Paramount

College students, start your career at the forefront of culture and conversation and work for entertainment's most iconic brands!

Our Summer Internship Program offers endless ways to explore careers through am immersive 10-week, well-rounded paid program that encourages students to bring their passions and insights to work. Most importantly, the program acts as a pipeline for future opportunities.

Exciting perks tailored just for you!
• Speaker series with industry experts
• Unique networking opportunities & social events
• Complimentary Paramount with Showtime subscription during your internship
• Workshops on crafting your resume, nailing interviews and career strategy
• 1:1 mentorship, volunteer opportunities, on-the-job learning and so much more!

Types of Roles:

Desktop Support Intern (100% in-person NYC)

The Client Services group provides level 2 technical support to our end-users, in our corporate headquarters in New York City. The team is responsible for all desktop-related items including the deployment of new laptops as well as proactive maintenance, troubleshooting, and tracking/documentation of technical issues.

Responsibilities:

• Complete the primary job function within the Client Tech umbrella including, but not limited to, configuring new laptops, working on support tickets, trouble-shooting technical issues, working on project teams to deliver new products/applications to our end users, etc.
• Assist with our building-wide agile implementation project, which involves converting tech equipment on the floors to agile (removing old equipment, unboxing and setting up new monitors).
• Assist with our building-wide equipment refresh project. The tasks include imaging laptops (Mac/PC), copying data, and installing applications.

Qualifications:

• Possesses general knowledge in both Desktop hardware and software (Knowledge of Microsoft Office applications, including Outlook/Office 365OneDrive, and Office for Mac , general understanding of video conferencing setup and troubleshooting (i.e. Cisco, Zoom))

• General understanding and ability to support/troubleshoot hardware and software.

• Clear and consistent in communicating with users, team, and manager

Technology Asset Intern - Nickelodeon (100% in-person Burbank, CA)

The ITAM team works with all divisions on a global scale to ensure that process and policy is being followed for all hardware and software assets. This team also works closely with the ServiceNow team as our source of truth datasource. We are responsible for ensuring data integrity across Paramount. In this role, they will work with different productions to ensure they have the proper hardware.

Responsibilities:

• Provide hardware to Nickelodeon productions as needed.
• BAU items to include receiving new hardware, maintaining the asset database, reclaiming hardware, etc.
• Opportunity to work with multiple divisions throughout Paramount, not just Nickelodeon. This will give exposure to how other divisions function and manage their data and process.

Qualifications:

• Should be able to communicate efficiently and professionally.
• Must be able to lift at least 25 pounds
• Should have a technical background and understand how to logically process tasks.
• Must be self-motivated and work under minimal supervision.

Archive Curator Internship - Paramount Pictures Studio Lot (Hybrid)
• Projects for this intern include identifying key archive assets for furthur action, work on presenting actions to key archivists for further work, and complete a presentation on the department. Archives makes sure new assets (films, tv shows, props, costumes, and music) are collected and old ones are preserved. Hybrid position.

Asset Management Internship - Paramount Pictures Studio Lot (Hybrid)
• This internship works in the