GSOC Analyst

This is a Full Time Job

Global Security Operations Center (GSOC) Analyst

#WeAreParamount on a mission to unleash the power of content… you in?
We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

Overview:

This position is responsible for assisting the GSOC Senior Analyst with the administration of 10 (plus) security systems in the Global Security Operations Center (GSOC); collecting, analyzing and preparing intelligence briefings; monitoring Paramount operations for threats and operational risks that could impact operations and responding to those threats using various security systems and work flows; and acting as the subject matter expert to GSOC staff (security Dispatchers) during emergency situations.

Responsibilities include, but are not limited to:
• Assists in the development of incident response workflows and business rules contained in Paramount’s Physical Security Information Management (PSIM) solution.
• Acts as the subject matter expert in the GSOC during emergency situations to ensure the GSOC supports the incident in an effective and efficient manner.
• Assists with maintaining operational risk monitoring tools to track threats and operational risks to Paramount operations, in support of Business Resiliency efforts.
• Responds to various global incident alerts/threats, quickly assesses conditions and situations based on system information; makes notification decisions based on Paramount incident response workflows, activates and coordinates emergency response procedures, and maintains situational information and status of incident response actions.
• Supports GSOC operators (dispatchers) in performing their routine dispatching functions, as needed.
• Collects analysis and prepares various intelligence briefings, including but not limited to daily briefs, travel briefs, white papers on emerging threats, etc.

Basic qualifications:
• A Bachelor’s degree in Computer Science, Political Science, Emergency Management, or related discipline is preferred.
• Minimum 3 years of experience with security systems is required.
• Experience writing technical business policies, procedures, and reports is required.
• Must be willing to work weekends and holidays, as needed.
•

Required Skills
• One year of full-time, paid experience in a customer service call center or security operations center.
• Experience utilizing technology-based security systems is a plus.
• Ability to:
• Remain calm during high-pressure emergency situations.
• • Speak clearly while utilizing telephone, radio, and computer-assisted dispatch systems.
• Use a personal computer, including Microsoft Office products and other related software.
• Prepare clear and accurate incident reports and activity logs.
• Understand and follow oral instructions and written policies, procedures, and protocols.
• Type 40 WPM.

Additional Qualifications
• Broad knowledge of Security Operation Center policies and procedures.
• Ability to analyze and quickly react to emergency situations while maintaining composure and professionalism.
• Must have exemplary proofreading and editing skills and be detail-oriented.
• Must be proficient in MS Office, including Word and Excel, Outlook, PowerPoint, and other related applications.
• Must have high-level organizational and planning skills so that workflow is managed efficiently and accurately; must be able to set priorities, take initiative, and exercise sound independent judgment.
• Must be comfortable working under pressure and tight deadlines.
• Must be capable of working independently without extensive direction or oversight.
• Must be a creative, strategic thinker dedicated to quality service.
• Exemplary oral and written skills, and the ability to effectively communicate ideas in a clear, concise, and professional manner.
• Must be willing to work any 8-hour shift assignment, including during holidays, weekends, and overtime as required.