Broadcast Operator

This is a Full Time Job

Paramount Global (NASDAQ: PARA, PARAA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount , Pluto TV and Simon & Schuster, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.

OVERVIEW AND SUMMARY:

The Paramount Cloud Control Center or CCC is a fully IP based technical center making up three quarters of Paramount’s Long Island tech campus that spans three buildings over 20 acres in Hauppauge N.Y. It provides Global Operations and support to four essential areas. Broadcast Video Operations, Multiplatform streaming, Infrastructure and Media Supply Chains.

The Broadcast Operator is part of a front-line team that works around the clock using cutting edge and proprietary software tools to monitor by exception multiple broadcast networks in the cloud. They also support numerous live and internet streaming events including PPV sports and high-profile awards programs, and provide supplementary support for CBS affiliates and the CBS Sports Network. The Broadcast Operator supports and monitors leading edge technology which represents the future of television broadcasting.

Principal responsibilities:

• L1/L2 Monitoring and restoration of 350 Paramount linear Broadcast Channels and DTC/OTT streams!

• Showtime, CBS Sports Network, MTV, BET, Nickelodeon, Paramount , PlutoTV and more!

• Monitoring includes but is not limited to; on-premise and cloud-based playout systems, audio & video Levels, channel distribution paths, via CDN, DTC/OTT and Satellite.

• Provide operational support during Live/Tent Pole and streaming events

• Showtime Boxing, Bellator, VMA’s, KCA’s EMA’s, BET Awards, CMT Awards.

• QC various Multiplatform streams/devices to ensure Paramount's digital properties are operational.

• Perform channel restoration actions as needed.

• Review exception-based monitoring tools to flag potential scheduling issues, missing content, missing graphics prior to air as well as daypart timings

• Monitoring of various branding initiatives (social/interactive) as scheduled by the networks

• Complete daily Operational checklists

• L1 monitoring and critical issue of ancillary systems; cloud, networking, facilities systems, uplink etc.

• Monitoring of syndication feeds to Paramount affiliates

• Interact with a large amount of exception-based monitoring systems/tools (i.e. Dataminer, Solarwinds, New Relic, Orion, Weather Tap, Service Now, Slack, Status Page, Send Word Now to detect problems and respond appropriately.

• QA testing of various software releases as well as new technology platforms

• Assist Supervisors with the management of major incidents

• Partner with peers at Disaster Recovery facility to maintain Business Continuity Operations

• Participate in scheduled training modules to maintain channel procedures and operational guidelines

Basic Qualifications:

• College degree and/or AWS certifications preferred

• At least 2 years working in the broadcast, telecommunications, or IT fields

Additional Qualifications:

• Knowledge of IP or AWS cloud-based technologies

• Knowledge of several monitoring systems and tools

• Experience with on premise and cloud-based video playout systems

• Experience with CDN (content delivery networks)

• Knowledge of audio/video measurement equipment

• Knowledge of various video/audio formats, such as NTSC/PAL, PCM and AC3.

• Ability to multi-task in a fast-paced environment