Hospitality Operations Graduate Associate

This is a Full Time Job

Kick-start your career in sports and entertainment.

Our Graduate Associate Program is a full-time, immersive, post-graduate opportunity designed for recent college graduates who are ready to gain real-world experience in a fast-paced, professional sports organization. This program offers hands-on learning, meaningful responsibility, and exposure to leaders across the business - all while working in a collaborative, high-energy environment.

Click on Watch to hear more about the program.

This position that will have a start date of 7/13/26 and end date of 6/25/276.

Before we get into the specifics of the role, there are a few things we want you to know:

What we offer you:

Relocation Information:
• Relocation and housing expenses are the responsibility of the Graduate Associate (Please note that while we have a hybrid work model, this does require you to live and work out of the Orlando, Florida area.)
• Reliable transportation is also needed

Working Hours:
• Office Hours - M-F, 9:00 a.m.-6:00 p.m.
• Based on role determines in office and remote working by the manager
• Most Associates work all game nights (44 home games playoffs and finals) including weekends and holidays

A quick summary about the role:

The Arena Experience & Operations G.A. with a focus in Hospitality will focus on assisting in all Magic game day and non-game day logistics and event-based duties that pertain to the Kia Center.

What the role will do:
• Track Magic and non-Magic events across a series of internal and external calendars, applying exceptional attention to detail to ensure accuracy, consistency, and proper alignment of information for each calendar's specific purpose.
• Create detailed event layouts in AutoCAD based on specifications provided by internal and external clients.
• Assist Arena Experience and Operations with non-game day event preparations, including detailed walkthroughs.
• Assist Arena Experience and Operations with game day preparations, including detailed walkthroughs of both Magic exclusive spaces and Kia Center arena floor and concourses.
• Coordinate the Event Information Directory for non-game day events, thoroughly reviewing event-specific details and distributing accurate information to all relevant parties.
• Manage the Event Information Directory for Magic games by conducting thorough reviews of all event-specific information to ensure accuracy, consistency, and proper formatting.

What the role needs to have:
• Post Grad (recent college graduates within 24 months of graduation) or graduate-level college students required.
• Related education and/or experience in event hospitality, venue operations, sports management, gameday/event operations, event coordination preferred.
• Event Management experience preferred.
• Customer experience strongly preferred.
• Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
• Ability to work independently without supervision, be self-directed and demonstrate initiative.
• Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.
• Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.

Physical requirements
• None

If this opportunity is a job you're passionate about and it fits with your skills and experience, then we welcome you to take the next step and apply!

All offers of employment are contingent on successful completion of our pre-employment screenings, that will include a background check and may include a drug screen.

Please note that this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Orlando Magic are not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at the Orlando Magic via-email, the internet or in any form and/or method without a valid written Statement of Work in place for this position from Orlando Magic HR/Recruitment will be deemed the sole property of the Orlando Magic. No fee will be paid in the event the candidate is hired by the Orlando Magic as a result of the referral or through other means.