EntertainmentCareers.Net
Community Manager
Omarion Worldwide
Los Angeles, CA
Uh oh, this posting was removed on 10/5/2020 1:06:00 PM PST
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Community Manager Job Description
Job Overview
We are seeking an elite Community Manager to join our team. In this role, your primary responsibility will be identifying the top fans across all media channels, then developing and implementing a strategy to migrate those fans off of the various social networks and onto our proprietary platform where we own the user data whereby we can deliver a premium experience of content, community, and commerce directly to fans. In this role, you will be laser focused on creating branded original content to drive user acquisition, retention, and monetization. Experience developing premium digital content offerings that drive fan engagement and selling merchandise, event tickets, and sponsorships online is a huge plus. Experience in direct to fan platforms, Shopify, and Stripe merchant accounts is also a plus.
If you are a tech-savvy professional who is experienced in social media, PR and promotional events, with experience driving user acquisition, retention, and monetization, we would like to meet you.
Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content across various social media platforms and the web with a focus on metrics and conversion. You should be a ''people person'' with great customer service skills and the ability to moderate online and offline conversations with our community.
Ultimately, you will be responsible on a daily basis as the face and voice of our brand and managing all community communications.
Responsibilities:
• Sit at the intersection of content, community, and commerce for our brand.
• Set and implement a robust content calendar that drives engagement across our various social media
and communication campaigns to align with marketing strategies.
• Create engaging text, image and video content including, but not limited to ad creatives (static and animated); social media post (story and feed); cover art; flyers; and campaign call to action inserts
• Track and optimize audiences based on strategies
• Create and manage database of fans and customers
• Respond to comments and customer queries in a timely manner.
• Running and split testing ad campaigns for brand content and all brand products (content, merch, ticket sales, etc.)
• Website development, maintenance and analytics
• Organize and participate in events to build community and boost brand awareness.
• Coordinate with Marketing, PR and Communications teams to ensure brand consistency.
• Liaise with the Director of Operations and CEO to stay updated on new products, campaigns, activations, and features.
• Build relationships with customers/ fans, potential customers/fans, industry professionals and journalists.
• Stay up-to-date with digital technology trends.
Requirements:
• Proven work experience as a world-class Community Manager.
• Experience developing and executing content strategies that drive user acquisition, retention,
and monetization.
• Experience selling merchandise, event tickets, and sponsorships online.
• Experience launching one-of-a-kind community initiatives (e.g. building an online community from scratch, launching an ambassador / influencer program, creating an event series, developing an email newsletter).
• Experience using an online content management system (CMS) to regularly post content. • Ability to identify and track relevant community metrics (e.g. repeat attendance at events). • Excellent verbal communication skills.
• Excellent writing skills.
• Hands-on experience with social media management for brands.
• Ability to interpret website traffic and online customer engagement metrics. • Knowledge of online marketing and marketing channels.
• Attention to detail and ability to multitask.
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Marketing Category
Search for Community Manager jobs in Los Angeles-CA
Community Manager Job Description
Job Overview
We are seeking an elite Community Manager to join our team. In this role, your primary responsibility will be identifying the top fans across all media channels, then developing and implementing a strategy to migrate those fans off of the various social networks and onto our proprietary platform where we own the user data whereby we can deliver a premium experience of content, community, and commerce directly to fans. In this role, you will be laser focused on creating branded original content to drive user acquisition, retention, and monetization. Experience developing premium digital content offerings that drive fan engagement and selling merchandise, event tickets, and sponsorships online is a huge plus. Experience in direct to fan platforms, Shopify, and Stripe merchant accounts is also a plus.
If you are a tech-savvy professional who is experienced in social media, PR and promotional events, with experience driving user acquisition, retention, and monetization, we would like to meet you.
Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content across various social media platforms and the web with a focus on metrics and conversion. You should be a ''people person'' with great customer service skills and the ability to moderate online and offline conversations with our community.
Ultimately, you will be responsible on a daily basis as the face and voice of our brand and managing all community communications.
Responsibilities:
• Sit at the intersection of content, community, and commerce for our brand.
• Set and implement a robust content calendar that drives engagement across our various social media
and communication campaigns to align with marketing strategies.
• Create engaging text, image and video content including, but not limited to ad creatives (static and animated); social media post (story and feed); cover art; flyers; and campaign call to action inserts
• Track and optimize audiences based on strategies
• Create and manage database of fans and customers
• Respond to comments and customer queries in a timely manner.
• Running and split testing ad campaigns for brand content and all brand products (content, merch, ticket sales, etc.)
• Website development, maintenance and analytics
• Organize and participate in events to build community and boost brand awareness.
• Coordinate with Marketing, PR and Communications teams to ensure brand consistency.
• Liaise with the Director of Operations and CEO to stay updated on new products, campaigns, activations, and features.
• Build relationships with customers/ fans, potential customers/fans, industry professionals and journalists.
• Stay up-to-date with digital technology trends.
Requirements:
• Proven work experience as a world-class Community Manager.
• Experience developing and executing content strategies that drive user acquisition, retention,
and monetization.
• Experience selling merchandise, event tickets, and sponsorships online.
• Experience launching one-of-a-kind community initiatives (e.g. building an online community from scratch, launching an ambassador / influencer program, creating an event series, developing an email newsletter).
• Experience using an online content management system (CMS) to regularly post content. • Ability to identify and track relevant community metrics (e.g. repeat attendance at events). • Excellent verbal communication skills.
• Excellent writing skills.
• Hands-on experience with social media management for brands.
• Ability to interpret website traffic and online customer engagement metrics. • Knowledge of online marketing and marketing channels.
• Attention to detail and ability to multitask.
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