Stadium Services Staff
Oakland Athletics
Oakland, CAThis was removed by the employer on 2/15/2019 6:20:00 AM PST
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Full Time Job
Stadium Services Staff
Department: Stadium Operations
Reports to: Stadium Services Manager
Job Classification: Non-Exempt
City/State: Oakland, CA
Description:
The Oakland Athletics Stadium Operations Department has multiple Stadium Services Staff openings available during the upcoming season. These part-time, hourly positions will report directly to the Stadium Services Manager and be responsible for providing exceptional customer service to our guests during Oakland A's home games at the Oakland Coliseum.
Responsibilities:
• Work home games when needed as Stadium Operations Staff in the following areas:
Gameday Operations, A's Team Special Assistance (ADA assistance)
• American Disability Act (ADA) operations
• Wheelchair assistance for guests with limited mobility (including ADA guests, elderly guests, and pregnant guests)
• Assist guests to their seats, and transporting guests throughout the stadium
• Perform duties assigned to ensure a safe and enjoyable event experience for our guests
• Explore ways to improve customer service and the stadium experience
• Understand the A's standards of customer service; perform tasks, and assist clients with questions and/or inquiries.
• Have full knowledge of the Oakland Athletics ticket and stadium policies
• Have full knowledge of the Oakland Coliseum
• Perform other duties as assigned
Qualifications/Requirements:
• Excellent customer service, interpersonal and problem solving skills
• Outgoing, energetic, and proactive
• Must be able to work effectively with the public and other staff
• Must be able to work outdoors for prolonged periods
• Must be able to stand for extended periods
• Pushing, pulling, carrying and lifting up to 30 lbs. and pushing a wheelchair with guests 300 lbs
• Available to work non-traditional hours including nights, weekends, and holidays
No phone calls please. The deadline to submit letter of interest and resume is February 15, 2019.
The Oakland Athletics are an Equal Opportunity Employer
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