Giveaway Staff
Oakland Athletics
Oakland, CAThis was removed by the employer on 3/18/2020 3:17:00 PM PST
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Part Time Job
Giveaway Staff
Department: Stadium Operations
Reports to: Guest Services Manager
Job Classification: Non-exempt; Part Time Hourly (Seasonal)
City/State: Oakland, CA
Description:
The Oakland Athletics are currently seeking applicants to join our Giveaway Staff. This position will report directly to the Guest Services Manager. The Giveaway Staff is responsible for: distributing promotional giveaway items, welcoming our guests to the Oakland-Alameda County Coliseum, assisting our fans with any questions/concerns and offering exceptional customer service.
Responsibilities:
• Greet and direct guests at the Oakland-Alameda County Coliseum
• Assist with giveaway line control and ingress at entry gates
• Distribute promotional giveaway items to guests entering the ballpark
• Exchange damaged or defective giveaway items
• Aid guests in finding their assigned seating location
• Respond to customer inquiries, suggestions and complaints
• Offer special accommodations and assistance for guests as needed
• Identify and quickly respond to emergencies according to appropriate procedures
• Perform duties necessary to ensure a safe and enjoyable event experience
• Develop full knowledge of the Oakland Athletics ticket and stadium policies
• Have full knowledge of the Oakland-Alameda County Coliseum procedures and layout
Qualifications
/Requirements:
• Must be able to stand and walk for a minimum of 4 hours
• Ability to navigate a variety of floor surfaces and areas including, but not limited to: stairs, escalators, carpet, concrete, grass and dirt
• Lifting objects weighing up to 40lbs. may be required
• Ability to work in a variety of environments including, but not limited to: heat, rain, sun, around crowds, loud noises, flashing lights and darkened corridors
• Excellent customer service, interpersonal and problem solving skills
• Detail oriented individual with excellent written and verbal skills
• Must be able to work a minimum of 50% of A's promotional giveaway games each season
• Ability to work flexible hours including nights, weekends and holidays