A's Team Ada Services

This is a Part Time Job

A's Team ADA Services
The Oakland Athletics Stadium Operations Department has multiple Stadium Services Staff openings available during the upcoming season. These part-time, hourly positions will report directly to the Stadium Services Manager and be responsible for providing exceptional customer service to our guests during Oakland A's home games the Oakland Coliseum.

Duties / Expectations: Responsible for, but not limited to the following:
• Work home games when needed as Stadium Operations Staff in the following areas:
Gameday Operations, A's Team Special Assistance (ADA assistance)
• American Disability Act (ADA) operations
• Assist in pre-game/post-game operations
• Wheelchair assistance for guests with limited mobility (including ADA guests, elderly guests, and pregnant guests)
• Assist guests to their seats, and transporting guests throughout the stadium
• Perform duties assigned to ensure a safe and enjoyable event experience for our guests
• Explore ways to improve customer service and the stadium experience
• Understand the A's standards of customer service; perform tasks, and assist clients with questions and/or inquiries.
• Have full knowledge of the Oakland Athletics ticket and stadium policies
• Have full knowledge of the Oakland Coliseum

Qualifications / Requirements:
• Excellent customer service, interpersonal and problem solving skills
• Outgoing, energetic, and proactive
• Must be able to work effectively with the public and other staff
• Must be able to work outdoors for prolonged periods
• Must be able to stand for extended periods
• Pushing, pulling, carrying and lifting up to 30 lbs. and pushing a wheelchair with guests 300 lbs
• Candidate must be available non-traditional hours (various nights, weekends, holidays)