Ticketing Director

This is a Full Time Job

The ideal candidate is a relationship builder with strong sales instincts, a passion for live sports and entertainment, and a commitment to exceptional customer service.

Key Responsibilities
• Reports directly to the General Manager
• Solicit and close sales for:
• Group outings
• Season tickets
• Mini plans
• Single-game ticket packages
• Hospitality and premium seating options
• Oversee all box office operations and ticketing staff
• Serve as primary contact with TicketReturn to ensure all ticketed events are properly built, managed, and displayed online
• Develop theme tickets, promotional nights, and new ticket plan offerings to drive individual and group sales
• Hire, train, and mentor ticketing interns for Fall, Spring, and Summer terms
• Provide exceptional customer service and fan support throughout the ticketing process
• Perform additional duties as assigned by the General Manager

Preferred Qualifications
• Ambitious, driven, and outgoing individual ready to join a first-class team
• A ''hungry learner'' mindset with a go-getter attitude
• Customer-service-first approach in all interactions
• 1–3 years of ticket sales experience preferred
• Prior experience with ticketing software (TicketReturn a plus, but not required)

Start Date
ASAP

Job Questions:
• Do you have local housing or are you willing to relocate to the O'Fallon area at your own expense?
• Describe your past experience in Ticket Sales.
• What makes you the best candidate for this position?