Live Show Operations Manager

This is a Full Time Job

OVERVIEW

Intro to Position

This is a role that primarily manages all talent and contract management, vendor management, merchandise inventory/management, sponsorship coordination, strategic partnerships, and will still provide room for growth as they help create new ventures outside of the radio show.

Application Deadline: Friday, February 20th at 5pm CT

Responsibilities

- Manage logistics for live events (approx. 50 per year)
- Plan and execute talent management, including onsite management (talent needs, etc.) and travel coordination
- Coordinate local station promotional partnership: working with local station(s) for each show on guest receptions, ticket needs, marketing assets, etc.
- Help coordinate needs for in-person guests (“Not My Job” guests), including travel, tickets, hospitality, etc.
- Coordinate onsite sponsor activations with NPM staff (when applicable)
- Work with other staff on road show routing, market research, station research, etc.
- Manage talent/vendor payments
- Merchandise management
- Manage inventory of merchandise for sale at live events
- Work with staff/vendor to develop new products
- Coordinate with the NPR Shop on products, sales, and related matters.
- Manage giveaways for premium seats
- Contract management - help manage negotiating and processing of contracts, including but not limited to:
- Venue contracts
- Talent contracts
- Member station partnership contracts
- Panel bookings
- Work with show producers to schedule panelists for live shows and scout potential new panelists.
- Explore future business development opportunities and other revenue streams

The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.

Minimum Qualifications

- 3 - 5 years of professional experience in theater/tour operations or live event planning & production.
- Demonstrated organizational skills and attention to detail
- Willingness to travel up to 15% of the time (approximately 30-40 days per year) to support road shows across the country

Preferred Qualifications

- Excellent Customer service skills – gain insights into internal and external customer needs to build and deliver solutions.
- Operates effectively under ambiguous circumstances; adapts approach to respond to different situations.
- Computer literacy (Mac OS preferred, although not required).

Education Requirements

- Bachelor's degree or equivalent in work experience

Work Location & Requirements

- On-site: This is an on-site role based in Chicago, IL.

Job Type

- This is a full-time, exempt position.

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