Donor Communications Manager

This is a Full Time Job

OVERVIEW

Intro to Position

Responsibilities
• Write compelling donor collateral, including tailored proposals and reports for NPR’s principal gift donors;
• Write impact reports, stewardship pieces, newsletters, web content, marketing pieces and other materials as assigned;
• Support the Senior Director of Donor Communications in crafting executive and board communications;
• Serve as project manager, overseeing the timely production and delivery of donor materials;
• Provide writing and editing support for communications and development-related materials;
• Manage the production and distribution of digital donor communications, including newsletters, impact reports, donor emails, and donor-specific online features for NPR’s website;
• Maintain and curate a database of graphics and photographs for use in communications materials;
• Manage freelance designers and other contractors to help create donor materials as assigned;
• Support division-wide knowledge management by organizing newsroom updates, program announcements, audience insights and other relevant data;
• Manage content calendars for donor communications and stewardship activities;
• Collaborate with colleagues across NPR, including other teams within Development, Marketing and Communications, our newsroom, among others.
• Ensure all donor materials are of the highest quality and aligned with the NPR brand.

The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.

Minimum Qualifications
• 5 to 7 years of nonprofit development writing experience.
• A track record of creating successful fundraising proposals.
• Exceptional writing, editing and communication skills
• Able to write for different audiences and platforms
• Ability to synthesize complex information into clear, inspiring language
• Highly organized and attentive to detail and strict adherence to deadlines
• Proven ability to manage multiple projects and work under pressure
• Proficient in Google Workspace (Docs, Sheets, Slides, and Drive)
• Highly collaborative with an appreciation of the benefit of a multidisciplinary team approach.
• Excellent interpersonal skills and a sense of humor
• Proficient in photo curation and basic image editing (cropping, color correction, and resizing).
• Graphic design skills, including document layout

Preferred Qualifications
• Proficiency in Adobe Creative Suite
• Experience developing infographics, data visualizations and short video
• Knowledge of website analytics tools (e.g. Google Analytics, Webtrends, etc.)
• Experience building, testing, and deploying emails within Salesforce Marketing Cloud
• Salesforce or equivalent database experience

Education Requirements
• Bachelor's degree or equivalent in work experience required

Work Location & Requirements
• NPR Remote-Permitted: This is a remote-permitted role. This role is based out of our Washington, D.C. office, but the employee may choose to work on a remote basis from a location that NPR approves. You will have the option of working (a) remotely from a location of your choosing within the United States that is supported by NPR; (b) on-site at an NPR facility, based on the availability of desks and approval from NPR; or (c) a combination of both. Regardless of where you choose to work from, you may be expected to travel to other locations from time to time to perform the duties of your position.

Job Type
• This is a full-time, exempt position.

Does this sound like you? If so, we want to hear from you.

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