Billing Specialist

Full Time Job
Job Purpose: The Billing Specialist is responsible for full-cycle monthly billing functions, including confirming preparing pre-bills, preparing final bills, and delivery to clients. The Billing Specialist has knowledge of and adheres to clients' billing arrangements. This position may also perform a variety of other accounting duties according to established firm policies and procedures.

Essential Job Functions:
• Prepare and distribute pre-bills, prepare final bills, deliver bills to clients
• Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split-party billing, flat fee arrangements, etc.)
• Ability to handle a high volume of bills per month
• Review and verify accuracy of billing and supporting documentation
• Has knowledge of and adheres to client billing arrangements
• Assure conformity with the firm's accounting, billing and collection policies and controls and ensure integrity of the firm's financial and operating information
• Ability to effectively interact and communicate with partners, business managers, account executives, bookkeepers and executive assistants.
• Research and respond to inquiries regarding billing issues and problems
• Communicate with intake specialist when client and/or matter files need to be updated in finance software, including opening and closing files
• Coordinate, monitor and process retainer funds, approved markdowns, write-offs and necessary account adjustments
• Respond to client inquiries/questions in a timely manner and escalate issues as needed to firm management or responsible billing Partner as needed
• Coordinate ad hoc projects at the request of clients, partners, and firm management
• Prepare various reports and analyses, as requested
• Assist partners and staff with time and billing software questions or technical problems
• Assist partners and staff in understanding billing processes, policies and procedures
• Assist with Accounts Receivable and Collections efforts to resolve or prevent billing errors
• Act as back-up to billing positions
• Apply customer payments; research and solve payment discrepancies.
• Assist with special projects and analysis as directed
• Utilizes finance software programs to perform duties and responsibilities
• Reads, uses and is familiar with computer systems manuals and procedures, maintains and updates procedural manuals as needed

Essential Skills and Experience:
• Minimum of 3 years of experience as a Billing Specialist working in a professional services environment
• Bachelor's degree preferred, but not required
• High level of proficiency with technology including Microsoft Office Suite applications
• Time and Billing Software experience
• Excellent organizational skills and the ability to handle multiple priorities and to prioritize assignments
• Must be a team player, detail oriented and organized, self-starter, able to manage multiple projects effectively, and able to work well under pressure of deadlines
• Ability to interface with partners, associates, clients, vendors, managers and staff, and establish effective working relationships throughout operational groups
• Excellent customer service acumen
• Should have ability to work in fast-paced environment
• Support management decisions and complies with all Firm policies and procedures