EntertainmentCareers.Net
Associate Office Manager
Next Level Studios
Los Angeles, CA
Uh oh, this posting was removed on 1/9/2023 2:06:00 PM PST
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One on One / Next Level Studios
This is the perfect role for the SUPER organized & detailed person who has a strong handle on administrative & customer service tasks. You are able to handle tough personalities over the phone and via email. But you absolutely love ensuring the Is are dotted and the Ts are crossed, as you know that is what keeps the train moving.
Time Commitment: Full-time 40 hours per week: Wednesday - Friday 10am - 6:30pm + Saturday & Sunday 8:30am - 5:00pm. These hours are non-negotiable due to our class schedule.
This position is IN-PERSON at our LA studio and candidates seeking a remote position need not apply.
Compensation: $50,000 gross annually + additional opportunities depending on performance.
Health Insurance after 3 months.
Paid Time Off (Sick/Vacation Days + Major Federal Holidays)
Location: You must be located in Los Angeles to work at our in person studio.
Status: You'll be an employee and must be authorized to legally work in the United States
Responsibilities
Coordinate Daily Activity of Support Staff & Volunteers
Oversee the Volunteer Reader system
Oversee the Zoom Host system
Oversee the Support Staff system that provides vital customer service & administrative support in our operations.
Verification of operational readiness for programming & rental needs means you have a thorough understanding of the studio's physical & tech set up requirements and can troubleshoot when needed.
Hiring, Onboarding, & Training of support staff & Zoom hosts
Organize Monthly Meetings & Training Updates for support staff
Customer Service
Excellent Customer Service Skills via email, over the phone, & in-person.
Ability to Multitask in a Fast Paced Environment where you will need to juggle daily tasks from the studio's multiple departments. ]
Self-Starter Skills are a must.
Administrative Support for our programming team i
Ability to hold clear boundaries while maintaining compassion for our community.
Enforcement of studio policies & community standards
Ensuring customer service needs are met involves overseeing our email inbox
Daily Operations
Industry, Reader, Host Confirmations
You have a keen understanding of Zoom & DropBox and create the Zoom meetings & DropBox requests/folders as appropriate for the Online programming coming up.
Monitor New Member Audition Intake to ensure that new member applications are reviewed in a timely manner.
Classroom Assignments
Liaise with rental clients
Outreach & Attainment of monthly rental clients under the guidance of the Office Manager & Managing Director. Give tours of the facility to prospective rental clients.
Supplies & Service Providers
Ensure Inventory Stock & Supplies
Manage Service Providers
Write Checks for the LA studio's in-person programming
Cross-Department Support
Assist other departments depending on the studio's day-to-day needs.
Participate & Contribute to the Overall Marketing Strategy
Supervisor
At certain times you will be the designated ''Supervisor'' meaning you will be on-point and oversee operations for all 3 campuses (New York, Los Angeles, and Online).
This could be you if…
You're no longer an actor but you'd love a fulfilling career in entertainment and you love actors and the industry.
You are still pursuing acting, yet you're ready for a full time, permanent position with a company connected to entertainment. Please do not apply for this role if you are looking for a gig to further your own acting career.
Good Humor is a HUGE PLUS!
Great organization skills and attention to detail is a must. In fact, you're probably known as the 'organized one'.
Excellent writing and communication skills.
Works well under deadlines and strong time management skills.
Must be comfortable working in a fast-paced environment and ability to problem-solve under pressure.
Ability to maintain close professional relationships with actors, talent agents, managers, filmmakers, and casting directors as a representative of the company (not for personal gain).
You have an interest and passion for the entertainment industry and love working with creative types including actors, casting directors, agents, managers, and filmmakers. And you are able to handle the quirks that make them mostly great but sometimes a pain ;)
You're not intimidated by conveying the studio's policies to people who expect and demand an exception to be made.
You are able to have the studio's back even in front of an intimidating, A-list industry professional or an actor who is upset that you are telling them something they do not want to hear.
You are able to maintain cool in a high pressure, fast-paced environment where you are surrounded with big personalities in both our clients & customers.
You're really into working on multi-step projects that repeat on a regular cadence - daily, weekly, monthly, quarterly, annually. The routine lights you up & you take pride in getting better at doing the same things. However, you also have the flexibility to deal with the curveballs as they are thrown at you as the entertainment industry is one of constant fluidity & last minute changes. You must be able to stay grounded in completion of your daily essential tasks while being available to troubleshoot ''situations'' with the team.
Detail, details, details! You know the details matter and you'd never dream of sending something out that doesn't look just right. Typos & off brand ideas are a no-no.
No task is too big or too small for you. You're ready to take responsibility, get your hands dirty, rally the team, and get it all done.
Multi-tasking is the name of your game. You keep all the plates spinning & people moving in the right direction.
You love following carefully laid out protocols, processes, and procedures and are able to do so in a high-pressure, fast paced environment.
You're invested in your personal & professional development and want to grow in a fun, fast-paced company culture for the long term.
You are a team player. We all pitch-in when necessary!
You're cool with trying & making smart mistakes along the way. In fact, you like to learn from them.
IMPORTANT NOTE: as our community and programming grows and shifts together, this role too will evolve. Sometimes you might be asked to contribute in ways which fall outside the original job description. If you're excited by the prospect of growing with us, co-creating your own role, and becoming an integral part of a creative, service-oriented, adaptable, forward-thinking team, this company is for you!
Software & Equipment
Constant Contact & Gmail to manage member communications
Slack for in-the-moment team communications
Zoom for Live Interactive Online Classes & Team Meetings
Google Docs & Sheets to keep track of programming details
DropBox for class videos & sides
Cameras, Tripods, HDMI Cords, SD Cards, and all that jazz!
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Marketing Category
Search for Associate Office Manager jobs in Los Angeles-CA
One on One / Next Level Studios
This is the perfect role for the SUPER organized & detailed person who has a strong handle on administrative & customer service tasks. You are able to handle tough personalities over the phone and via email. But you absolutely love ensuring the Is are dotted and the Ts are crossed, as you know that is what keeps the train moving.
Time Commitment: Full-time 40 hours per week: Wednesday - Friday 10am - 6:30pm + Saturday & Sunday 8:30am - 5:00pm. These hours are non-negotiable due to our class schedule.
This position is IN-PERSON at our LA studio and candidates seeking a remote position need not apply.
Compensation: $50,000 gross annually + additional opportunities depending on performance.
Health Insurance after 3 months.
Paid Time Off (Sick/Vacation Days + Major Federal Holidays)
Location: You must be located in Los Angeles to work at our in person studio.
Status: You'll be an employee and must be authorized to legally work in the United States
Responsibilities
Coordinate Daily Activity of Support Staff & Volunteers
Oversee the Volunteer Reader system
Oversee the Zoom Host system
Oversee the Support Staff system that provides vital customer service & administrative support in our operations.
Verification of operational readiness for programming & rental needs means you have a thorough understanding of the studio's physical & tech set up requirements and can troubleshoot when needed.
Hiring, Onboarding, & Training of support staff & Zoom hosts
Organize Monthly Meetings & Training Updates for support staff
Customer Service
Excellent Customer Service Skills via email, over the phone, & in-person.
Ability to Multitask in a Fast Paced Environment where you will need to juggle daily tasks from the studio's multiple departments. ]
Self-Starter Skills are a must.
Administrative Support for our programming team i
Ability to hold clear boundaries while maintaining compassion for our community.
Enforcement of studio policies & community standards
Ensuring customer service needs are met involves overseeing our email inbox
Daily Operations
Industry, Reader, Host Confirmations
You have a keen understanding of Zoom & DropBox and create the Zoom meetings & DropBox requests/folders as appropriate for the Online programming coming up.
Monitor New Member Audition Intake to ensure that new member applications are reviewed in a timely manner.
Classroom Assignments
Liaise with rental clients
Outreach & Attainment of monthly rental clients under the guidance of the Office Manager & Managing Director. Give tours of the facility to prospective rental clients.
Supplies & Service Providers
Ensure Inventory Stock & Supplies
Manage Service Providers
Write Checks for the LA studio's in-person programming
Cross-Department Support
Assist other departments depending on the studio's day-to-day needs.
Participate & Contribute to the Overall Marketing Strategy
Supervisor
At certain times you will be the designated ''Supervisor'' meaning you will be on-point and oversee operations for all 3 campuses (New York, Los Angeles, and Online).
This could be you if…
You're no longer an actor but you'd love a fulfilling career in entertainment and you love actors and the industry.
You are still pursuing acting, yet you're ready for a full time, permanent position with a company connected to entertainment. Please do not apply for this role if you are looking for a gig to further your own acting career.
Good Humor is a HUGE PLUS!
Great organization skills and attention to detail is a must. In fact, you're probably known as the 'organized one'.
Excellent writing and communication skills.
Works well under deadlines and strong time management skills.
Must be comfortable working in a fast-paced environment and ability to problem-solve under pressure.
Ability to maintain close professional relationships with actors, talent agents, managers, filmmakers, and casting directors as a representative of the company (not for personal gain).
You have an interest and passion for the entertainment industry and love working with creative types including actors, casting directors, agents, managers, and filmmakers. And you are able to handle the quirks that make them mostly great but sometimes a pain ;)
You're not intimidated by conveying the studio's policies to people who expect and demand an exception to be made.
You are able to have the studio's back even in front of an intimidating, A-list industry professional or an actor who is upset that you are telling them something they do not want to hear.
You are able to maintain cool in a high pressure, fast-paced environment where you are surrounded with big personalities in both our clients & customers.
You're really into working on multi-step projects that repeat on a regular cadence - daily, weekly, monthly, quarterly, annually. The routine lights you up & you take pride in getting better at doing the same things. However, you also have the flexibility to deal with the curveballs as they are thrown at you as the entertainment industry is one of constant fluidity & last minute changes. You must be able to stay grounded in completion of your daily essential tasks while being available to troubleshoot ''situations'' with the team.
Detail, details, details! You know the details matter and you'd never dream of sending something out that doesn't look just right. Typos & off brand ideas are a no-no.
No task is too big or too small for you. You're ready to take responsibility, get your hands dirty, rally the team, and get it all done.
Multi-tasking is the name of your game. You keep all the plates spinning & people moving in the right direction.
You love following carefully laid out protocols, processes, and procedures and are able to do so in a high-pressure, fast paced environment.
You're invested in your personal & professional development and want to grow in a fun, fast-paced company culture for the long term.
You are a team player. We all pitch-in when necessary!
You're cool with trying & making smart mistakes along the way. In fact, you like to learn from them.
IMPORTANT NOTE: as our community and programming grows and shifts together, this role too will evolve. Sometimes you might be asked to contribute in ways which fall outside the original job description. If you're excited by the prospect of growing with us, co-creating your own role, and becoming an integral part of a creative, service-oriented, adaptable, forward-thinking team, this company is for you!
Software & Equipment
Constant Contact & Gmail to manage member communications
Slack for in-the-moment team communications
Zoom for Live Interactive Online Classes & Team Meetings
Google Docs & Sheets to keep track of programming details
DropBox for class videos & sides
Cameras, Tripods, HDMI Cords, SD Cards, and all that jazz!
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