Member Success Coordinator

Full Time Job
One on One / Next Level is a members-only networking studio for the trained, professional actor to connect with leading casting directors, agents/managers, and filmmakers to attain new levels of success in their careers. We offer exciting programming across 3 campuses: Los Angeles, New York, and Online (Zoom) along with Special Programs & collaborations with renowned institutions such as the USC School of Cinematic Arts Film School & NYU Tisch Grad Film School.

Our mission is to help actors forge their own relationships with the industry instead of waiting for the phone to ring. We want to help actors invest in their own results & success instead of being stuck in a cycle of feeling disempowered and disconnected. We pride ourselves on being a space for the trained, committed actor to build community and network, and thereby being a bridge to their success.

Our studio is a central nexus for an actor's ''first step / foray'' in their careers as part of a very challenging entertainment industry. We deal with big personalities all around including their many beauties & flaws.

If you absolutely love dealing with actors & CDs/reps, keep reading! We are adding the new position of Member Success Coordinator to our team.

You will be on the front lines of interacting with our actors & industry instructors in the form of overseeing our In-Person Los Angeles Classes Sunday through Thursday as well as screening potential new members and following through with those accepted in various engagement modalities across their time as a member. This position plays a key role in building a new member's sense of community at our studio and generating the excitement for them to dive into our program offerings.

You will be a member of a team that prides itself on collaboration and teamwork, and will at times be a designated Supervisor overseeing support staff across our 3 campuses.

Overview
This is the perfect role for a people person. Think of it as being captain of the Welcoming Committee. You'll be the person screening potential new members, welcoming those accepted, and guiding new members through Start Up Calls & engagement processes.

You'll also identify active members (and sending along thank yous) as well as identifying those who need a bit more hand holding to dive into our offerings.

You'll also get to be the class monitor for our Los Angeles In-Person classes Sunday through Thursday.

Time Commitment: Full-time 40 hours per week; Sunday 8:30am - 5:00pm + Monday - Thursday 2:00pm - 10:30pm. These hours are non negotiable due to our class schedule.
Compensation: $50,000 gross annually.
Location: You must be located in Los Angeles to work at our in person studio.
Status: You'll be an employee and must be authorized to legally work in the United States

Please visit the included link for more details / to submit an application!