Sr. AP Payments Resolution Specialist
Netflix
Los Gatos, CAThis was removed by the employer on 12/15/2022 10:14:00 AM PST
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Full Time Job
Netflix is one of the world's leading entertainment services with 221 million paid memberships in over 190 countries enjoying TV series, documentaries, feature films and mobile games across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.
As Netflix grows globally, we continue to look for the best and brightest talent to scale with our growth. We are looking for a Senior Payments Resolution Specialist professional to support our Accounts Payable operations. This position will be based in our Los Gatos office and will report to the UCAN Regional Accounts Payable Manager, based in Los Gatos, California. This position will interact with the AP team across our global offices.
The ideal candidate for this role is someone that has a solid understanding of Accounts Payable, Procure-to-Pay (P2P) workflow and in depth knowledge about Payments in U.S. and non U.S. markets, an ability to partner with technical teams and build strong cross functional relationships, a deep curiosity and passion for automation and process improvement, and the ability to manage highly impactful projects. We need someone to execute Supplier payment disbursements, analyze the payments workflow and systems, identify efficiency opportunities, and lead projects to streamline and automate.
Responsibilities
• Perform AP Supplier Payment Disbursements, includes preparation of Settlement Runs and payment accounting reconciliations
• Flexible work hours to meet payment schedules, bank cut-off times, and backup coverage for regional counterparts in Payments operations
• Accurate and timely payment process execution, system processes as well as payments via Bank portal procedures
• Investigate and resolve Payment returns/rejections with Bank Partners and key business partners involved in making or providing corrections to reissue payments
• Provide payment confirmations, payment verification and amendments, while adhering to security and SOX compliance controls
• Supports tasks as part of the Global AP Payments function, and key partnering with cross regional Payments Resolution Specialists in EMEA and APAC regions
• Participate in key initiatives for Supplier Invoice payments, including testing host-to-host (H2H) payment integrations with FinTech and Bank Partners
• Work closely with the Financial Technology (FinTech) Team to troubleshoot system issues related to the AP Supplier Payments operations
• AP cross-functional alignment on improvements and solutions to scale payments volume and manual payment processing
• Research, identify, and implement Bank and ERP system functionalities and tools that will drive accuracy and efficiency of Payments, in alignment with Treasury team's guidelines on Bank relationships and services
• Payment to Cash reconciliations, including creation of manual Journal Entries for in-transit payments, intercompany cross-charging, and JE reclass for corrections as requested
• Support monthly Accounts Payable close activities as needed (i.e. assisting with journal entries and reconciliations, assist the Accounting Team with close inquiries)
• Maintain and update process documentation and payment schedules
• Perform research and keep up-to-date on Domestic and International Bank trends, Country and Currency requirements for Payments
• Reply to inquiries and perform ad hoc duties, such as audit and support for Finance, Tax and Internal Audit teams
• Work on high complexity escalation cases: Data gathering, root cause analysis, performance trends to offer and lead discussion on solutions for improvements
Skills
, attitude and mindset required
• Able to work with high volume of transactions in a fast-paced environment
• Able to maintain a high level of accuracy in preparing and entering financial information
• Ability to educate on P2P and payment workflows and payment schedules in line with internal policies and the Accounting monthly and quarterly Financial Close calendar.
• Customer Service oriented person who focuses on quality communication and attention to detail
• Proficient in Excel and ERP systems (Workday experience a plus)
• Highly motivated with the ability to work independently
• Forward looking thinker who can articulate the need for and implement process improvements
• Works with a sense of urgency and sensitivity to last-minute highly critical business requests
• Uses good judgment and knows when to make a decision and when to escalate
• Exemplifies the Netflix Culture
• Understanding of GAAP Accounting and SOX compliance rules and guidelines
• Fluent in English (proficient in other languages a plus)
• Continuous improvement, Lean Six Sigma experience is an advantage
• Passionate about and strong knowledge of various agile delivery practices, delivering business value and driving continuous improvement
• Open minded, inquisitive, life-long learner
Education and Experience
• Accounting or Finance background
• 5 years of relevant experience
• Degree in a relevant field of study
• Experience working at a global scale
• Knowledge of cloud related ERP systems
• Experience with a ticketing tool or system is preferred
• Experience with payments processing in bank systems
• Lean Six Sigma a plus