Marketing Operations Manager - UCAN Live

This is a Full Time Job

Marketing Operations Manager - UCAN (Live)

We are looking for an experienced and seasoned Marketing Operations Manager to join our UCAN Marketing Operations & Production team, overseeing title-level campaign production, creative operations, and project management across our UCAN Live slate. Marketing Operations & Production is a center-of-excellence for creative operations, cross-functional project management, and marketing production, that works closely with Marketing, Communications, & Product groups at Netflix to connect our stories with millions of people worldwide.

The Opportunity

The Role

In this role, you will be a key cross-functional partner, responsible for managing the end-to-end project management of a campaign, production budgets for promotional assets, and partnering with creative, media, social, publicity and other cross-functional teams. This means that you are a nimble, solutions-oriented, entrepreneurial, and a creative operations expert. You thrive in a fast-paced environment that requires you to bridge competing priorities amongst global and local cross-functional stakeholders -- ensuring all assets are delivered on time, and on budget.

Responsibilities include:
• Oversee a slate of Netflix UCAN titles by managing end-to-end campaign operational scope including: overseeing relevant production budgets, creative development operational management, asset planning and production, and campaign fulfillment/delivery
• Budget and track spend for UCAN title marketing launches across the entire lifecycle of a campaign (across Long Lead Planning, Creative Development to Delivery)
• Define and manage milestones across an entire campaign lifecycle including: creative development timelines, advise on creative review timing, aggregate stakeholder delivery deadlines, production due dates and backout timings for asset rollouts (i.e. media deliveries, debuts, etc.)
• Manage creative agency onboarding and ensuring MSAs, NDAs, SOWs are accounted for
• Track creative agency deliverables against the SOW and escalate to primary stakeholders of any potential lock date delays and production budget overages.
• Ensure that time-sensitive bottlenecks are eliminated and advise on delivery & budget risks to enable the creation and production of high quality creative at a high velocity.
• Lead and manage cross-functional communications and workflows, ensuring effective exchange of campaign information and global dissemination of campaign milestones, assets and deliverables.
• Partner with a team of operational producers responsible for managing finishing, localization, and trafficking of promotional materials. These include online and offline AV, key art and out-of-home, digital, and social creative assets.
• Serve as a key strategic partner to proactively address, de-escalate, and resolve day-to-day challenges in creative development and production. By anticipating potential roadblocks early, you will help maintain project momentum and preserve cross-functional alignment.
• Use data to inform production best practices, eliminating inefficiencies throughout our operational pipelines

Qualifications
• 8+ years of creative project management and creative production experience, preferably at an entertainment studio, network, or agency.
• Expert knowledge of marketing campaign and localization workflows, deeply understanding the creative and production process for video (trailers, tv spots, social creative, etc), print/OOH and digital materials.
• Fluent in Video and Digital types and formats while understanding the fundamentals of asset management, servicing and ad trafficking.
• High competency and proven track record of project management for high profile global campaigns.
• Knowledgeable of the ever-evolving advertising landscape
• Experience managing a high volume of creative and campaign types with geographically dispersed teams.
• Strategic thought partner and strong team player.

Personality Attributes

See Who We Are and what our Culture is like.
• You are passionate and curious about all aspects of entertainment marketing.
• You are a natural-born communicator, connecting the dots when others cannot and simplifying complex issues and questions.
• You thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and demonstrate strong judgment in the face of ambiguity.
• You approach all challenges and obstacles with a solutions-oriented mindset
• You are an agile, goal-oriented personality, driven to succeed, and always up for a challenge!