Legal Analyst, Regulatory Compliance, Brazil

This is a Full Time Job

Netflix is changing the way more than 190 million subscribers around the world enjoy entertainment. As a company, we challenge industry norms by pushing one another to think creatively about complex questions. Our legal team is no exception. We think critically about the range of legal issues our business faces and act in a manner consistent with our freedom and responsibility culture, one marked by a bias toward action, collaborative work, candid discussions, by leaning into smart risks and taking ownership of bold decisions. Our culture is quite unique, and we live by our values, so we encourage learning more about Netflix at https://jobs.netflix.com/culture

The opportunity

We are looking for a quick-thinking, highly-organized analyst with strong judgment, and a ''hands-on'' attitude to join our legal team. The ideal candidate is a problem solver who understands operations and welcomes the opportunity to be part of a fast-paced organization that values high performance. Though part of the Legal Team, being an attorney is not a requirement for this role.

Requirements:
• Analyze and accurately respond to a high volume of time-sensitive consumer claims and law enforcement requests in accordance with applicable laws and our terms of service, while upholding Netflix's strong commitment to member privacy;
• Organize, log, and maintain accurate data regarding the volume and types of consumer claims for reporting purposes (including high level presentations) and to drive product and customer experience improvements;
• Work closely with engineering teams across the company to help build and test relevant tools;
• Create and maintain internal documentation regarding the team's policies and procedures;
• Act as legal liaison and partner with the CS teams to investigate, get insights, and draft responses to legally sensitive consumer complaints;

Responsibilities:

• 4 years of legal operations experience in a law firm, and/or in-house company in Brazil;
• Superior organizational skills, extraordinary attention to detail, and a mindset that processes can always be improved or eliminated if no longer relevant;
• Ability to work proactively, independently and reliably under tight schedules in a very fast-paced environment, with competing priorities;
• Ability to maintain a positive, constructive attitude in ambiguous and high pressure situations and to manage complex issues in a productive manner;
• Excellent communication skills, including patience and an ability to explain legal requirements clearly and effectively to a non-legal audience;
• Solution-driven mindset and the ability to think practically, work independently with little guidance, but also to use good judgment to escalate issues when needed;
• Strong project management skills with a track record of consistently going above and beyond what is expected and delivering projects on schedule;
• High level of intellectual curiosity and exhibit the highest personal and professional standards of integrity and ethics;
• Fluency in English is a requirement for this role;