Project Manager - Episodic

This is a Full Time Job

Responsibilities
Setting the Scene
There is no production without post production. The team is responsible for StudioPost's Picture and Audio Post Production Operations, including dailies processing, color correction, composting and much more! By working together, the team provides excellence of service while optimizing the cost of service delivery and enabling scalable operations solutions.
This position is responsible for the ownership and management of TV Episodic Post projects and is accountable for successful project execution.
Mic Check
Accountable for ensuring all aspects and steps of each project are executed correctly and completed within project due dates to meet/exceed customer expectations. TV Post project steps include (but are not limited to):
• Build and maintain strong, collaborative relationships with clients as well as internal
operations and planning teams
• Team up with other Episodic Post Project managers to assign, supervise, and load-level
scheduler work (from order creation through to timely billing of projects).
• Work with clients, management, and operations teams to ensure bid accuracy
• Conduct productive pre-production meetings and attend other meetings as required
• Drive each project to successful completion including adhering to the project budget and
timely billing
• Evaluate client feedback and resolve issues in a timely manner
• Immediately escalate critical client facing issues to the management team
• Efficient planning of operational resources required to fulfill project needs
• Daily effective communication with clients, client concierge, and talent to ensure
sessions go well; meeting/exceeding customer expectations
• Liaise with Planning and Operations departments to ensure projects stay on track
• Keep stakeholders informed of overall project progress and issues as they arise
• Responsible for the seamless transition of work from day to swing/night and weekend
shifts
• Work closely with Operations management teams to troubleshoot and resolve client
and internal operational issues, including rapid resolution of ”day of” issues
• Identify potential overages prior to additional work being started, and work with clients
to review the options and workable solutions
• Team up with Operations and Engineering teams to establish new or more efficient
workflows
• Actively participate in departmental process improvement initiatives
• Identify opportunities to enhance quality, increase productivity, and drive efficiencies
• All other duties as assigned

Qualifications/Requirements
• Minimum 3 years recent professional work experience in television post-production
project management
• Demonstrated expertise in television post-production concepts, technologies and
workflows
• Possess solid track record of successful project management
• Possess excellent documentation skills
• Demonstrated ability to maintain composure when faced with difficult situations
• Demonstrated passion for providing a positive customer experience
• Demonstrated independent judgment, accountability for decisions, actions, and results.
• Ability to make managerial decisions, escalate as required, and understand impact.
• Ability to adapt well to changes in priorities, direction, and strategy
• Ability to troubleshoot issues, identify root cause, and determine corrective action
• Ability to work as a team player and in a professional manner is necessary
• Effective oral and written communication skills as well as follow through proficiency are
required to effectively interface with Company personnel and outside contacts
• Interested candidates must submit a resume/CV online to be considered
• Must be willing to submit to a background investigation
• Must be 18 years or older
• Must have unrestricted work authorization to work in the United States
• Must be covered by Solutions, NBCU's Alternative Dispute Resolution Program
• Must be willing to work overtime and on weekends with short notice

Desired Characteristics

• Bachelor's degree and Xytech/ScheduAll knowledge is preferred
• 5 years of experience in post-production television post production preferred
• Flexibility and an ability to work in a fast-paced, deadline-driven environment
• Microsoft Excel experience preferred