Digital Operations Coordinator, Corporate Communications

This is a Full Time Job

The Corporate Communications Coordinator will be an integral member of the Corporate Communications team, supporting day-to-day operations through media monitoring, content management, administrative coordination, and communications support. This role is ideal for a highly organized, detail-oriented professional with strong writing skills, a passion for media and communications, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities:

Media Monitoring and Industry Intelligence
• Compile and distribute daily NBCUniversal and industry news roundups, including Top Stories, media coverage, and relevant industry developments.
• Monitor traditional, digital, and social media for emerging conversations, trends, competitive activity, reputational risks, stakeholder sentiment, and engagement opportunities, flagging relevant developments to the Corporate Communications team.
• Prepare recurring social listening summaries and support Sprout Social monitoring and reporting, media clip distribution, and daily communications updates.
• Conduct ad hoc research to support communications strategies, executive briefings, special projects, and AI agents.

Digital, Creative and Project Support
• Manage Airtable workflows, project timelines, editorial calendars, and planning tools, coordinating approvals, stakeholder reviews, publishing schedules, key dates, and milestones across Corporate Communications.
• Coordinate photography, creative assets, and visual requests for the corporate website, newsroom, social media, executive communications, earnings, leadership announcements, events, and other enterprise initiatives.
• Maintain digital asset libraries, ensuring photos, videos, logos, graphics, and other creative assets are organized, current, and accessible.
• Support publishing and quality assurance across corporate websites and social media channels, including formatting, tagging, image optimization, and link testing.

Administrative and Team Support
• Draft meeting agendas and coordinate materials, face sheets, executive briefings, meeting logistics, team events, and other office needs.
• Provide administrative and operational support for communications initiatives, interns, cross-functional projects, and other responsibilities as assigned.

Qualifications

Basic Requirements:
• 1 years of experience in digital, social media, communications, marketing, or a related field.
• Experience monitoring social media platforms, digital trends, and online conversations.
• Solid written and verbal communication skills.
• Proficiency with social listening and analytics tools.
• Ability to manage multiple projects and deadlines in a fast-paced environment.

Desired Characteristics
• Prior experience supporting executives within entertainment, media, or communications.
• Demonstrated ability to monitor, identify, and analyze emerging social media trends, digital conversations, and cultural moments in a fast-paced environment.
• Exceptional attention to detail with strong organizational and time management skills, including the ability to manage multiple projects and deadlines simultaneously.
• Flexible, adaptable, and composed under pressure, with the ability to respond quickly to evolving situations and shifting priorities.
• Proven analytical and communication skills, with the ability to translate social insights into clear, actionable recommendations.
• Experience using social listening, analytics, and trend-tracking tools to inform reporting and strategic decision-making.

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.