Design Director, Platforms & Partner Experiences

This is a Full Time Job

Responsibilities
ABOUT US:
At NBCUniversal, we believe in the talent of our people. It's our passion and commitment to excellence that drives NBCU's vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It's what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

POSITION OVERVIEW:
At the NBC News Group, we're responsible for the best, most impactful news brands in the industry, including NBC News, MSNBC, Today, and E!. We care passionately about news and our ability to help our customers to get informed and inspired about what's important to them (and us.)

The NBC News Group Product Design team is a diverse group of passionate, hard-working and highly collaborative people. We are looking for a detail-oriented, innovative, thought leader to join our team as our new Design Director, Platforms & Partner Experiences and we are hoping it might be you.

The Job:
• Lead, coach and mentor a talented team of data-driven, customer-centered product designers to design for interconnected screens, user flows, and prototypes.
• Shapes design strategy and vision for NBC News Group Digital partner experiences, mulit-tenant design systems and cross-platform UX
• Channel broader NBC News Group design vision, strategy and principles across the portfolio of news brands and products.
• Set cohesive strategy and vision to elevate our digital products and work with cross-functional teams to deliver value for customers and business.
• Sets the tone for team communication, managing peer and stakeholder expectations.
• Strong grasp of theories, concepts, and methods of UX research and user-centered design
• Partner with CX and X Research as necessary, ensure team conducts experiments to discover consumer needs and opportunities. Align resources to execute.
• Model and share frameworks to do design research, synthesis, ideation and facilitation.
• Ensures team's hard skills in design, discovery, and domain expertise are at level.
• Coach and advocate for your team, inspiring and elevating them to their best potential.
• Actively manages direct reports, setting goals and gives follow-up feedback.
• Manages career growth of team through 1:1 feedback and assignments. OR
• Provide regular feedback and manage career development.

Qualifications/Requirements

Required Qualifications:

• 10 years of experience as a product designer with

successful outcomes for digital products, reaching millions

of users, preferably in a media context.
• 5 years of experience as a hiring, managing, and

mentoring successful multiple designers.

Desired Characteristics

Desired Characteristics:

• Strong opinions, loosely held.
• A sense of humor and gratitude for others.
• Managed high performing team of in-house designers

who were embedded in Pods, Agile or Scrum teams
• Advocate for design best practices, integrating UX

Research and building meaningful customer

experiences.
• Expert in design research with a dedicated human-
centered approach to problem solving.
• Highly experienced in design thinking and product

discovery.
• Excellent communication and presentation capabilities,

articulating ideas effectively and without bias.
• High energy level and a strong work ethic, someone who

is self-driven.
• Systems-thinker with deep knowledge of cross-platform

design & visual system creation and effective

implementation.
• Digital platform, design system, domain spaces (video,

authentication, e-commerce) and news industry subject

matter expertise.
• Takes an active, participatory role in defining how, what

and why the work we do is approached and executed

(explain the “why”).
• Comfortable managing design operations.
• Holds the team accountable for high quality product

design and timely cross-functional communication.