Intern - Partner Care / Product Support
NBCUniversal
Orlando, FLThis was removed by the employer on 5/11/2018 3:42:00 PM PST
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Part Time Unpaid Internship
Responsibilities
Job Duties
• Assist the Partner Care team in making outbound support calls, both through email and by phone, to course clients related to the operations and administration of GolfNow
• Become proficient in software programs such as salesforce and GolfNow Central to create and close cases helping with the needs of the golf course
• Assist the Cares Partner support team handling inbound phone calls regarding inventory updates from golf course partners
• Assist the Cares Partner Support team in email marketing for golf course partners
• Assist Cares Support manager with weekly reporting and special projects
• Assist Cares Support manager with employment branding at local universities to attract top talent
Qualifications/Requirements
Must be enrolled in a degree seeking college program with a background of management or business
• Must have a GPA greater than or equal to 3.0
• Interested candidate must submit a resume/CV through the link below to be considered (note job#:40253BR)
• Must be willing to work in Orlando, Florida
Desired Characteristics
• Strong organization and communication skills
• Intermediate to advanced knowledge of MS Office(Word, Excel, PowerPoint)
• Ability to execute a number of parallel tasks and work with cross-functional teams on a day-to-day basis required
• Strong written and verbal communication skills
• Effective project management skills a strong plus
• Golf Knowledge a plus