General Manager - Arkiv

This is a Full Time Job

Job title: General Manager - Arkiv
Work Location: US - TN - Franklin
Division/Department: Arkiv

- Full-time
- Exempt

Essential Duties and Responsibilities:

Responsible for day-to-day operations of the leading e-commerce website specializing in classical music in the US and its sister site for jazz music. Also involved in the transitioning of both sites to a newly built multi-store environment.
• Manage the day-to-day operations of the leading classical e-commerce website: ArkivMusic.com & its sister website ArkivJazz.com
• Lead the operational facets of the Arkiv business, including Content Management, Metadata Operations, Email Marketing, Social Media, Sales, Customer Service, and Advertising
• Supervise a team of five direct reports and two non-direct reports
• Interface with internal departments for EDI/ERP, IT, Marketing, Sales and Social Media needs
• Build and manage relationships with various partners and enhance brand sponsorship opportunities locally and nationally
• Continually work to grow customer base and increase sales
• Monitor financials for the sites
• Maintain the marketing budget
Skills/Qualifications:

- Excellent communication skills
- Ability to research and analyze market data and trends
- Detail oriented
- Must have e-commerce experience
- Excellent understanding of web design and web analysis
- Knowledge of Attribution modeling, website speed optimization, A/B testing, conversion management, sales journey optimization, traffic analysis, and reporting tools
Education and/or Work Experience Requirements:

- Bachelors in related field
- Minimum 3 years experience with E-commerce

All offers of employment are contingent upon successfully passing a background check.
Naxos of America is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.