National Research GroupCulver City, CA
Full Time Job
We are seeking a Screenings Manager to provide onsite event management for research screenings, manage onsite screening staff and provide high level customer service to our Studio Clients and screening audience.
-Work to provide excellent onsite screening service from start to finish, including staff management, paperwork and audience tracking, equipment and oversight of security procedures.
-Manage onsite staff to assure duties are performed correctly and all employees receive adequate training.
-Provide a high level of customer service to screening attendees, clients, and NRG client team members.
-Willing to learn and suggest new technology and processes that can be implemented into the screenings process to build efficiencies and improve the screening experience.
-Must be comfortable supervising both tablet and paper based screenings and helping troubleshoot any issues faced by respondents.
-Administrative office coordination, including staffing scheduling, supply management and audience management, as time allows.
-Stay abreast of entertainment industry/social media trends, theatrical release calendar, and weekly trailer launches.
Who You Are
-Successfully manages time and multiple competing priorities and personnel in order to ensure deadlines are always met.
-Internally-motivated self-starter who continuously strives to get things done, regardless of challenges encountered.
-Personable, customer service-oriented individual who works to provide the best possible experience for all screenings attendees.
-Team player who is able to work collaboratively and/or initiate and drive projects to completion with minimal oversight.
-Excellent communication skills, both verbal and written.
-Upholding the NRG's core values of excellence, innovation, collaboration, enthusiasm, and grit.
-1-3 years of relevant experience working in administration management and/or customer service; experience at an entertainment or digital media company a plus.
-Event coordinator and large staff management experience is beneficial but not required.
-BA/BS (suggested but not required) with a strong academic record.
-Strong interest in motion pictures and the entertainment industry is a plus.
-Knowledge and comfort in using the entire Microsoft suite - Word, Excel, Outlook, and Powerpoint.
-Comfort and proficiency in learning department specific software.
-Setting up and troubleshoot technology, including printers, tablets, and scanners.
This is a full-time, exempt position. Hours of work and days vary and will include evenings and weekends.
This position will have supervisory responsibility to our onsite screening staff.
This job operates in a professional office environment in Burbank as well as in movie theaters for recruited audience screenings. This role routinely uses standard office equipment, including but not limited to computers, phones, photocopiers, and scanners.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand for long periods of time; walk; use hands; and reach with hands and arms. Being able to lift or move equipment that may weigh up to 25 lbs. Being able to kneel or crouch to set-up ground based equipment.
This position may require some travel in the future.
Who We Are
National Research Group (NRG) is a leader in data driven insights and strategic consultation to the global entertainment and technology industries. Working at the confluence of content, culture and technology, NRG offers bold insights for storytellers everywhere on every screen. Our consultants have experience working across all facets of media and technology platforms.
Why You'll Love It Here
We are inspired by working with storytellers that challenge us to think differently and see the world in new ways. As a result, our business is driven by creative, curious, and inventive people who have a passion for culture and technology. We work as a collective across disciplines and geographies to bring together the best thinking for every assignment, delivering insights to bold storytellers everywhere.
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