Director of Partner Success

This is a Full Time Job

The Director, Partner Success is responsible for leading account activation, delivery planning and revenue generating opportunities for current and future MSG Sports & Entertainment partners. Reporting into the Senior Director, Partner Success, this role will have a key focus on client communication, cross-functional MSG alignment, asset delivery, and program innovation alongside the MSG Business Solutions team.

What will you do?
• Support the identification of incremental revenue opportunities for existing partners
• Ensure strategic alignment, delivery against objectives for each P&L / division
• Serve as the primary liaison while building strong relationships between the Partner Success team and internal stakeholders to deliver superior results
• Coordinate renewal and upsell strategies with partner success team leads for implementation
• Lead day-to-day responsibilities for revenue management including status reports, weekly planning calls, budgets, CRM, amongst others.

What do you need to succeed?
• Bachelor’s degree and 10 years of experience
• Strong cross-functional leader who can partner with internal and external clients
• Knowledge of sports, music, media, and entertainment marketing platforms
• Ability to understand business financials, set benchmarks and disseminate financial information
• Proven developer of talent
• Ability to delegate tasks effectively to maximize productivity
• Effective written and oral communication skills
• Advanced strategic and analytical abilities
• Demonstrated ability to convert insights into business opportunities
• Project management: ability to keep projects on track and delegate when necessary

Special Requirements
• Required to work event nights based on business and/or partner needs

#LI-Onsite

Pay Range

$145,000 — $160,000 USD