Creative Operations Associate

This is a Full Time Job

The Associate , Creative Operations supports the Entertainment design team, producers, and creative leadership within the Creative Studio by organizing, tracking, and maintaining visibility into the creative workload across MSG Entertainment brands. Partnering with creative leads and internal stakeholders , this role ensure s creative requests are accurately documented, properly routed, and actively monitored through completion while maintaining clean project data and supporting consistent intake and workflow practices to create clarity for designers, producers , and stakeholders. Working closely with Creative Operations function , the Associate also contributes to process standardization and continuous improvement while building a strong foundation in creative operations within a fast-paced entertainment environment.

What will you do?
• Serve as day-to-day operations support for the Entertainment design team, producers, and creative leadership.
• Assist in managing and monitoring creative intake, ensuring requests are complete, clearly documented, and aligned with established workflows.
• Interface with internal department representatives to confirm scope details, required information and timing expectations.
• Collaborate with creative leads maintaining visibility into active project status and shifting priorities.
• Assist in maintaining Project Management tool Airtable records, dashboards, and reporting views, working with producers, stakeholders and creatives to ensure required project information is entered accurately and kept up to date for real-time workload tracking.
• Assist in routing briefs, creative reviews, and approvals through defined processes.
• Support data tracking and reporting that illustrates volume of work, share of work assigned across brands, and creative roles/disciplines.
• Assist in identifying gaps or inconsistencies in project tracking and proactively resolve or escalate as appropriate.
• Partner with Creative Operations team to align workflows and contribute to continuous process improvement.