Coordinator Digital Experience

This is a Full Time Job

Member Summary:
Quick Summary (full description below):
Madison Square Garden Entertainment is seeking a Coordinator, Digital Experience responsible for managing and enhancing digital platforms across web, mobile, and app platforms. Key areas include content publishing, data analysis, SEO, and project management.

• Salary: $60,000 – $70,000
• Workplace Requirements: Onsite
• Years of Experience Required: 1-3 years in Business, Marketing, or related field
• Education Requirements: Not mentioned
• Hard Skills Required: CMS (WordPress preferred), SEO, digital marketing, Microsoft Office Suite
• Soft Skills Required: Communication, teamwork, initiative, customer-focused
• Preferred Skills/Experience: Experience with product roadmaps and working with Product Management/Engineering teams

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Full Posting:

What You’ll Do:
• Content Publishing & Optimization: Manage and distribute digital content like event announcements and promotional pages, enhance navigation and purchase paths.
• Data Analytics: Analyze both quantitative and qualitative data to improve digital experiences and benchmark performance against competitors.
• Marketing Promotions: Execute digital marketing tactics, including QR codes, promo codes, and gamification.
• Product Roadmap: Partner with Product Management and Engineering teams to develop, launch, and enhance features on sites and apps.
• Project Management: Maintain project plans, obtain stakeholder approvals, document milestones, and manage workflow.
• Search Engine Optimization (SEO): Optimize website content for improved keyword rankings and sustainable traffic growth.

What You Need to Succeed:
• 1-3 years of experience in Business, Marketing, or related field.
• A passion for sports, music, entertainment, and pop culture.
• Deep understanding of the digital marketing landscape (SEO, social media, email marketing, CRM, etc.).
• Experience partnering with Product Management, Engineering, or UX/UI Design teams.
• Experience with CMS, WordPress preferred.
• Customer-focused, analytical, and comfortable making data-driven decisions.
• Ability to work in a cross-functional team and take ownership of tasks from start to finish.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
• Willingness to work outside standard business hours.