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Account Manager, the Americas
Movio
Los Angeles, CA
Uh oh, this posting was removed on 5/29/2017 9:06:00 AM PST
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Movio has a need for a full-time LA-based Account Manager.
The Account Manager will be responsible for the day-to-day management of a select portfolio of key American accounts and supporting the Client Services Director in leading the requirements gathering, planning and the implementation of client-facing products.
Movio's short-term objective is to grow the number of exhibitors using our Movio Cinema product in the region, however the long-term measurement of success will be measured by your ability to retain these exhibitors through your service, relationships and insight you provide our clients.
We're looking for someone who loves what they do and is a highly motivated team player that 'rolls up their own sleeves' to do what is required. A passion for delivering exceptional client service, with an ability to handle difficult situations in a patient, calm and effective manner and a fantastic sense of humour are key to this role.
Responsibilities will include:
- Manage a select portfolio of Movio client accounts in the American region (ie Canada, the United States and Latin American countries)
- Develop and maintain positive working relationships in order to build and maintain customer confidence in, and satisfaction with, Movio's
products and services
- Proactively support clients in achieving their campaign objectives
- Lead weekly conference calls with each client in account portfolio to ensure clients are maximising their use of the Movio Cinema
console
- Provide guidance on client's CRM/e-CRM strategies
- Conduct operational consulting services as required, including but not limited to setting up well-targeted campaigns and recurring
campaigns based on customer behavioural triggers in the Movio Cinema console
- Conduct platform training for new client staff and around major platform enhancements
- Lead and/or participate in on-going client planning sessions to ensure clients are optimising use of Movio's products and services as part
of their broader Marketing and CRM strategy
- Assist clients with regular measurement of specific campaign as well as overall program success
- Recommend and prepare proposals for additional Movio products and services
- Represent Movio at various functions or industry events as required
To be considered for this role you will have:
- Minimum of 5 years' experience in a professional client management role e.g. project manager, account manager, team lead or any other
hands-on leadership role
- Minimum of 5 years' experience in data-driven marketing, including but not limited to, developing database marketing strategy, -
- CRM/Loyalty programme management, customer journey or customer lifecycle management
- Proven experience in analytical interpretation and insight generation
- Previous agency experience would be considered an asset
- Spanish and/or Portuguese speaking is advantageous
- Excellent communication skills, written and verbal
- Willingness and ability to travel domestic and/or international
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Marketing Category
Browse the Sales Category
Search for Account Manager, the Americas jobs in Los Angeles-CA
Movio has a need for a full-time LA-based Account Manager.
The Account Manager will be responsible for the day-to-day management of a select portfolio of key American accounts and supporting the Client Services Director in leading the requirements gathering, planning and the implementation of client-facing products.
Movio's short-term objective is to grow the number of exhibitors using our Movio Cinema product in the region, however the long-term measurement of success will be measured by your ability to retain these exhibitors through your service, relationships and insight you provide our clients.
We're looking for someone who loves what they do and is a highly motivated team player that 'rolls up their own sleeves' to do what is required. A passion for delivering exceptional client service, with an ability to handle difficult situations in a patient, calm and effective manner and a fantastic sense of humour are key to this role.
Responsibilities will include:
- Manage a select portfolio of Movio client accounts in the American region (ie Canada, the United States and Latin American countries)
- Develop and maintain positive working relationships in order to build and maintain customer confidence in, and satisfaction with, Movio's
products and services
- Proactively support clients in achieving their campaign objectives
- Lead weekly conference calls with each client in account portfolio to ensure clients are maximising their use of the Movio Cinema
console
- Provide guidance on client's CRM/e-CRM strategies
- Conduct operational consulting services as required, including but not limited to setting up well-targeted campaigns and recurring
campaigns based on customer behavioural triggers in the Movio Cinema console
- Conduct platform training for new client staff and around major platform enhancements
- Lead and/or participate in on-going client planning sessions to ensure clients are optimising use of Movio's products and services as part
of their broader Marketing and CRM strategy
- Assist clients with regular measurement of specific campaign as well as overall program success
- Recommend and prepare proposals for additional Movio products and services
- Represent Movio at various functions or industry events as required
To be considered for this role you will have:
- Minimum of 5 years' experience in a professional client management role e.g. project manager, account manager, team lead or any other
hands-on leadership role
- Minimum of 5 years' experience in data-driven marketing, including but not limited to, developing database marketing strategy, -
- CRM/Loyalty programme management, customer journey or customer lifecycle management
- Proven experience in analytical interpretation and insight generation
- Previous agency experience would be considered an asset
- Spanish and/or Portuguese speaking is advantageous
- Excellent communication skills, written and verbal
- Willingness and ability to travel domestic and/or international
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