Suites Host
Monumental Sports and Entertainment
Washington, DCThis was removed by the employer on 9/28/2021 4:16:00 PM PST
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Part Time Job
Suites Host (Part-Time/Seasonal)
MSE proudly promotes its core values for all those that interact with the company. As a member of our team:
• You will provide first-class customer service and value for our fans.
• You will champion a double-bottom line that engages, unifies and gives back to the community we serve.
• You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
• You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
• You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
• You will innovate. We are nimble and first to market. We are not averse to risk.
• You will have fun. We are in the business of happiness.
Position Overview: The Suites Host is responsible for providing service for Suite Guests in our venue. Suite Hosts provide a variety of customer service duties for our guests in an efficient, professional and friendly manner.
Are you organized, have customer service experience, and excellent interpersonal skills? We would love to hear from you!
Responsibilities:
• Greet and provide outstanding service to Suites Guests.
• Ensure all guests have the appropriate ticket to access a suite/loge box.
• Assist guests who are visiting a suite/loge.
• Assist guests with directional and informational inquiries by demonstrating a strong knowledge of the facility and event(s).
• Inspects suite or loge pre-event to ensure cleanliness and safety.
• Assist Suite Holder with any requests or issues as needed.
• Anticipate and respond to the needs of the Suites guests.
• Reports any problems and/or concerns to Supervisor.
Minimum Qualifications:
• High school diploma or equivalent.
• 6 months of related experience.
• Exemplify a strong commitment and willingness to provide outstanding customer service.
• Strong problem solving skills.
• Outstanding customer service skills.
• Ability to stand for prolong periods of time.
• Flexibility to work evenings, weekends, and holidays.
All applicants for employment at Monumental Sports are required to be fully vaccinated against COVID-19 prior to commencing employment. Applicants who receive a conditional offer of employment will be required to produce proof of vaccination status prior to their first day of employment. Monumental Sports will evaluate requests for reasonable accommodations for applicants unable to be vaccinated due to a religious belief, disability or pregnancy on an individualized basis in accordance with applicable laws.