Paid Intern - Ticket Operations

This is a Part Time Paid Internship

The Ticket Operations intern will support the day-to-day ticket operations for all MSE teams. This role will focus on the fundamentals of processing ticket orders, distributing tickets, and customer support. This is a paid internship.

Are you looking to gain valuable experience in the sports industry? We'd love to hear from you!

Responsibilities:
• Processes Full Season, Partial Plan, and Group Sales ticket orders ensuring correct pricing and package configuration.
• Processes payments for ticket orders.
• Supports Membership Services departments with season ticket holder account requests.
• Coordinate distribution of tickets via mail, text, will-call, and expedited shipping methods.
• Use Ticketmaster platform including Archtics, Account Manager, TM1, and TM Host.
• Provide customer support using the department's shared email inbox.
• Support the department with all assigned projects and administrative needs.
• Other duties as assigned.

Minimum Qualifications:
• Current undergraduate or graduate student.
• Exceptional work ethic, attention to detail, strong desire to succeed, eagerness to learn, and passion for the sports industry.
• Strong time management and organizational skills.
• Competitive nature and a positive demeanor.
• Proficient in Microsoft Office & Outlook.
• Strong interpersonal, written, and verbal communication skills.
• Ability to prioritize workload and build business relationships in a professional and confidential manner.
• Reliable transportation and housing.
• Ability to work a minimum of 20 hours/week from September-May.
• Flexibility to work evenings, weekends, and holidays as needed.

Pay Rate: $17.95 USD/hour