Game Night Staff: Vip Host - Player's Club

This is a Full Time Job

Monumental Sports & Entertainment (MSE), located in Washington, D.C., is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates five professional sports teams: the 2019 WNBA Champion Washington Mystics, the 2018 NHL Stanley Cup Champion Washington Capitals, NBA's Washington Wizards, NBA G League's Capital City Go-Go, and NBA 2K League's Wizards District Gaming. The company is also co-owner of aXiomatic, which has controlling interest in global esports franchise Team Liquid, and owns and operates Capital One Arena in DC. MSE also manages MedStar Capitals Iceplex, the state-of-the-art training facility for the Capitals and EagleBank Arena on George Mason University's campus. In conjunction with the District of Columbia and Events DC, MSE is a partner in a new sports and entertainment facility in Southeast DC on the St. Elizabeth's East campus that opened in September 2018. Facility highlights include MedStar Wizards Performance Center, the brand-new training facility for the Wizards, Go-Go and Mystics, and a 4,200-seat arena which serves as the new home of the Mystics and Go-Go. MSE also co-owns and operates Monumental Sports Network (MSN) with the NBC Sports Group. MSN is the mid-Atlantic region's top destination for exclusive fan experiences and original sports content across desktop, tablet, mobile and OTT streaming devices. Visit www.monumentalsports.com.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:
• You will provide first-class customer service and value for our fans.
• You will champion a double-bottom line that engages, unifies and gives back to the community we serve.
• You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
• You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
• You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
• You will innovate. We are nimble and first to market. We are not averse to risk.
• You will have fun. We are in the business of happiness.

Overview: The VIP Host will be responsible for supplying 5-Star service to the members of The Players Club during events.

Are you passionate about providing an outstanding guest experience? We'd love to hear from you!

Responsibilities:

• Lead all aspects of The Players Club guest experience.
• Greet and welcome Members as they enter The Players Club, assist with coat checks and seating if necessary.
• Mix and mingle with members throughout events.
• Serve as a liaison between VIP Members and Management.
• Build a rapport with The Players Club members and frequent guests.
• Work with Aramark's management to ensure members and their guests experiences in The Players Club are 5-Star quality.
• Monitor club conditions and work with maintenance to ensure that high standards are met.
• Ensure that game programs and notes are available for members.
• Work with Aramark to create special theme nights in an effort to enhance guest experience.
• Continually strive for new ways to enhance the VIP experience and 5-Star service.
• Related duties as assigned.

Minimum Qualifications:
• Minimum 18 years of age.
• Presents outstanding interpersonal skills and verbal communication skills by being articulate, expressive and clear.
• Flexibility to work evenings, weekends and holidays.

All applicants for employment at Monumental Sports are required to be fully vaccinated against COVID-19 prior to commencing employment. Applicants who receive a conditional offer of employment will be required to produce proof of vaccination status prior to their first day of employment. Monumental Sports will evaluate requests for reasonable accommodations for applicants unable to be vaccinated due to a religious belief, disability or pregnancy on an individualized basis in accordance with applicable laws.